Salary Details

The salary range for this position is CAD $33.49/Hr. - CAD $35.31/Hr.

Job Summary

Come work as a Community Liaison Worker on the Groundspring Primary Care Team at Lily's Community Heath Center at Vancouver Coastal Health (VCH) in Vancouver, BC

Within the context of a client and family centered care model and the established vision and values of the organization, works as a member of the interdisciplinary team to provide a variety of advocacy/liaison services to clients within a designated program living with health issues including those who are taking HIV medications. Screens clients for eligibility for services, links clients to appropriate internal and external resources and advocates for clients with various community and/or government agencies.

About Community Health Centers (CHC):

CHCs offer clinic services, referral services, support groups, therapy and ambulatory nutrition care, and a full range of addiction and mental health services, to those who are living with complex psychosocial and clinical needs, who are vulnerable and underserved, and who require a higher intensity of services to achieve and maintain functional stability. Each clinic is staffed with Integrated Care Teams (ICTs) to care for people who experience barriers accessing services, have no primary care providers and are challenged by complex health concerns (including psycho-social, physical, mental health and addiction co-morbidities). Each ICT provides care on-site and via outreach, with nurses, social workers, counselloers, peer specialists, community liaison workers, family physicians, nurse practitioners, and psychiatrists. ICTs are supported on-site by more specialized care providers: wound care clinicians, palliative care nurses, OTs,



dieticians, and many other disciplines.

Qualifications

Education & Experience

- Completion of Grade 12, plus completion of Welfare Aid or Social Services Certificate from a recognized college and one (1) to two (2) years' experience working with marginalized client populations with complex health and/or psychosocial problems, or an equivalent combination of training and experience.
- Valid BC Driver's license and access to a personal vehicle for business-related purposes, as required.

Knowledge, Skills & Abilities

- Knowledge of community resources and services.
- Knowledge of related issues facing clients starting or receiving HIV anti-viral therapy.
- Working knowledge of the social, emotional and health-related problems of the client population.
- Knowledge of medical terminology.
- Ability to keyboard 5,000 keystrokes per hour.
- Demonstrated ability to work under pressure, work independently with minimal direction, problem solve, take initiative, anticipate potential problems/conflicts and take appropriate actions, organize and prioritize work, and meet deadlines.
- Demonstrated ability to establish satisfactory work relationships with the public and other employees, to deal tactfully and effectively with co-workers, public and staff from other agencies,



to maintain confidentiality and to communicate effectively both verbally and in writing.
- Ability to make mathematical computations with reasonable speed and accuracy.
- Exceptional customer service and communication skills.
- Ability to work within a team environment.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all current hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why join Vancouver Coastal Health?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of

📌 Community Liaison Worker (Vancouver)
🏢 Vancouver Coastal Health
📍 Vancouver