This Cultural Support Worker will provide a proactive approach to bridging Indigenous residents and their culture by consulting with Indigenous residents to provide/connect them with a range of culturally specific supports in the community and advocating for access and rights as needed. This position will also develop and implement short-term, issue-specific intervention plans within program guidelines to all facility residents.

Our Supportive Housing program provides safe and secure housing and wraparound support to people at risk of, or experiencing, homelessness. This program offers 24/7 support services that are tailored to the self-identified needs and goals of each resident.

STATUS AND CLASSIFICATION

- Unionized. This position is open to applicants of all genders.
- This is a temporary position for 6 months or until the incumbent returns, whichever comes first.

HOURS(40 hours per week)

- Tuesday to Saturday, 1000 to 1800

WHAT WE OFFER?

- Committed Living Wage Employer
- 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
- 2023 High-Performance Culture Award from Supporting Lines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday




- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

- Reports and is accountable to the Program Manager or their designate
- Participates as a member of the Connective services team to ensure quality and continuity of services to clients
- Liaises with staff and volunteers of community and government agencies as required
- Liaises with Connective staff as necessary
- Participates as a member of the Connective staff team

KEY ACCOUNTABILITIES

- Navigate paths to person-centered Indigenous work with residents using culturally informed strategies.
- Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and residents.
- Engage in team-oriented community partnerships to promote traditional healing, cultural teachings, and practice.
- Promote understanding and respect for Indigenous culture, experience, and identity.
- Guiding and engaging families, children, youth, and community members in culture activities such as healing circles, talking circles, and smudges to promote spiritual healing in a supportive and ethical manner.
- Liaise with and/or support cultural activities/programming.
- Accompany service users in navigating social, economic, recreational, physical, vocational, and educational services.




- Contribute to model of cultural safety for emotional vulnerability.
- Ensure Indigenous service user’s case planning is Indigenous-led and informed.
- Foster awareness and understanding of the cultural context of trauma related addiction/mental health among Indigenous community members.
- Maintain an appropriate record and information system. Prepare annual program reports and provide accurate data when needed. Ensure that accurate program and service user records are maintained, and that confidentiality is a priority. Ensure that all pertinent registration requirements and documentation is complete.
- Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
- Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
- Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
- Reviews and evaluates residents’ progress and adjusts programs as requ

📌 FT - Cultural Support Worker (Granville Gates Supportive Housing) (Vancouver)
🏢 Connective Support Society
📍 Vancouver