Company Description

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career, apply today

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO;, and PENN. Penningtons.

Job Description

Reporting to the Store Manager, join a team where your leadership will truly make an impact As an Assistant Store Manager you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Key Responsibilities

- Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
- Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
- Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
- Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
- Operations: Manage inventory, compliance, and procedures.



Demonstrate strong organizational, time‑management, prioritization, and multitasking skills.
- Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
- Problem‑Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
- Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
- Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
- Omni‑Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Qualifications

- 2+ years of experience in team management or supervision in a retail or customer‑focused environment.
- Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
- Strong skills in organization, planning, and prioritization.
- Ability to maintain a high level of performance and quality under pressure.




- Proven ability to lead a team toward achieving objectives.
- Solid skills in driving strong sales performance.
- Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
- Passion for fashion: good sense of style and solid knowledge of fashion trends.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
- Flexible availability; able to work evenings, weekends and holidays.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
- High school diploma required.

Additional Information

What Sets Us Apart

Salary: $44,000 - $52,000 (rate may be greater based on relevant experience).

Exclusive Advantages

- Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.
- Well-Being First: Access a comprehensive benefits program designed to take care of you.
- Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance.
- Career Advancement: Opportunities for professional growth and career development.
- Tuition Reimbursement: Invest in your future with financial support for your education.
- Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO;, PENN. Penningtons).
- Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn.
- Certain conditions apply.

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are co

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