Sales Support (Vancouver)

Sales Support (Vancouver)

21 Oct
|
Styx Intelligence
|
Vancouver

21 Oct

Styx Intelligence

Vancouver

Sales Full Time Vancouver, BC Hybrid $50,000 - $80,000 CAD per year

Styx Intelligence is a fast-growing cybersecurity companybased in Vancouver on a mission to make the digital world safer. Our AI-powered platform helps organizations protect what matters most - their brand, executives, and digital assets - by detecting and stopping threats like phishing, impersonation, data leaks, and even emerging risks fueled by generative AI. Backed by top-tier venture investors,we’rebuilding an all-in-one digital risk protection solution that brings togethercutting-edgetechnology, real-time visibility, and automated takedowns.

At Styx Intelligence, we move quickly, think boldly, and work collaboratively. Joining our team means having the opportunity to shape the future of online security, solve meaningful challenges at scale, and grow alongside a companythat’sjust getting started.

About the Role

We are looking for a highly organized, analytical, and commercially minded Sales Support &Revenue; Operationsprofessionalto help scale our SaaS revenue organization.Reporting to the CRO, the role will supportthis role will support andoptimizethe processes, systems, data, and tools that enable our sales team tooperateefficiently and drive predictable growth.

This is a hands-on role for someone who enjoys solving problems, improving processes, and turning data into actionable insights. Working cross-functionally with Sales, Marketing, Finance, and Customer Success, you will help build the operational foundation needed to support the company's next phase of growth.

Key Responsibilities

- Provide day-to-day operational support to the sales organization and CRO.




- Manage and improve sales processes from lead generation through opportunity,quoting, contracting, and close.
- Ensure opportunities are properly documented and progressed through the CRM.
- Support account planning, opportunity management, proposals, presentations, and sales documentation.
- Supportsales teamwithARR (Net recent), NRR (expansion) and GRR (renewal) initiativesto ensure continued expansion and retentionof customer base.
- Coordinate sales meetings, pipeline reviews, QBRs, and revenue meetings.
- Maintain sales templates, pricing documents, proposal materials, and other sales resources.
- Partner with Sales to support customer meetings and follow-up activities.
- Identifyoperational bottlenecks and recommend process improvements to enhance sales productivity and scalability.

Revenue Operations & Reporting

- Own the integrity and accuracy of revenue data across the CRM and supporting systems
- Develop andmaintainstandardized sales processes, operating procedures, and workflows to support scalable growth, reporting consistency, and operational efficiency.
- Develop andmaintaindashboards, reports, and analytics to provide visibility into pipeline performance, bookings, ARR, renewals, forecasting, and sales activity.
- Monitor key SaaS and revenue metrics, including pipeline coverage, conversion rates, win rates, average contract value,



sales cycle length, forecast accuracy, and bookings performance.
- Establish consistent definitions and reporting for pipeline, qualified opportunities, forecast, bookings, ARR, and customer acquisition metrics.
- Partner with leadership to review pipeline health,identifyrisks, and improve forecasting accuracy.
- Support weekly, quarterly, and annual forecasting and revenue planningactivities
- Support the administration, adoption, and optimization of CRM, reporting, salesengagementand other revenue technology platformsto improve user adoption, dataquality, and operational effectiveness.
- Identifyopportunities to improve processes, leverage technology, automate workflows, and reduce manual administrative effort across the revenue organization.

Deal Desk & Commercial Operations

- Support the sales team through the quotation, proposal, and contracting process.
- Maintain the company's pricing structure and product/service catalog.
- Ensure approved pricing and SKUs are accurately reflected in the CRM and sales materials.
- Coordinate with Finance and Sales Leadership on pricing, discounts, contracts, and commercial approvals.
- Helpidentifypricing inconsistencies and margin/revenue leakage.
- Maintain standardized quote and proposal processes.
- Track closed-won business and ensureaccuratehandoff to Finance, Customer Success, and Operations.
- Support renewal, expansion, and customer lifecycle processes through effective operational coordination and reporting.

Qualifications

- 3-6 years of experience in Sales Operations, Revenue Operations, Sales Support, Business Oper

📌 Sales Support (Vancouver)
🏢 Styx Intelligence
📍 Vancouver

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: sales support (vancouver) / vancouver

Subscribe to this job alert:

Get the latest job offers by email for: sales support (vancouver) / vancouver