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Protocol Investigations Social Worker (Part-time)

Vancouver, BC Full-time $48.25-$55.04/hour

At VACFSS, we ensure that the rights, safety, well-being and spirit of Indigenous children and families are upheld, honoured and protected. We strive to eliminate oppression, discrimination and marginalization within our community. We acknowledge and honour the inherent wisdom, capacity and resourcefulness of our community in designing programs and services to care for our own children and families. Accordingly, we are dedicated to planning, developing, and implementing creative and innovative Indigenous programs and services in collaboration with members of our community and other agencies.

The objective of the Child Safety Program is to ensure the safety and well-being of children and to work towards the preservation of families. The Child Safety Program provides a continuum of services, from preventive programs which support and maintain families, to services that ensure permanency for children in care.

Position Status

Permanent Part-time, 21 hours/week

Department

Child Safety

Location

2020 Yukon St, Vancouver, BC

Classification

Social Program Officer R24 Delegated (Grid 24 + 3TMA*)

Salary

$48.25 to $55.04 per hour

- Delegated Child Safety Social Workers (Social Program Officer – CS) classified at Grid 24 working in Delegated Child Safety positions will receive 3 Temporary Market Adjustment (TMA) which will be placed at Grid 24 + 3 TMA.
- Engage in restorative child welfare practice with Vancouver’s Indigenous community
- Receive a competitive salary of $48.25 to $55.04 per hour PLUS a comprehensive advantages package




- Take on a challenging role that provides membership in the Public Service Pension Plan

Purpose Of Position

Protocol investigation plays a critical role within a child protection program delivered by a fully delegated (C6) Indigenous Child and Family Services Agency, ensuring that allegations of abuse, neglect, or emotional harm involving children and youth in care are addressed in a coordinated, timely, and culturally responsive manner. When a report is received, the responsible Child Safety Manager with delegation leads and coordinates the response, engaging a multidisciplinary response team including delegated Resource Workers, delegated Child Safety Workers, and agency counterparts to assess risk, determine whether an investigation is warranted, and ensure immediate safety planning where required. The protocol investigation process is distinct yet complementary to broader child protection investigations, as it focuses specifically on examining concerns within care settings while maintaining a clear emphasis on the safety and well-being of children and youth. Within an Indigenous context, this work is further grounded in collaboration with the child’s community and adherence to relevant band protocols, reinforcing culturally informed decision‑making and accountability. Overall,



protocol investigations provide a structured framework that promotes transparency, inter-agency coordination, and consistent practice standards while upholding the rights, safety, and cultural connections of Indigenous children and families.

Role Focus

This position will report to a Child Safety Manager for protocol investigation assignments, and to the Intake Team Leader when there is no active protocol investigation. The Protocol Social Worker is responsible for protocol driven investigations, inter‑agency coordination, and ensuring compliance with VACFSS policies, the CFCSA, the Act Respecting First Nations, Inuit and Métis Children, Youth and Families, and Band/Nation protocols. The role requires advanced investigative skills, strong cultural competency, and the ability to navigate complex and sensitive situations.

Key Responsibilities

- Conducting Investigations
- Assess child/youth safety in current placements and determine immediate safety needs.
- Review all relevant documentation, including child service files and resource files.
- Ensure all applicable Band/Nation protocols are followed.
- Interview:
- the child/youth who is the subject of the report
- other children/youth as needed
- non accused caregivers
- alleged accused caregivers or other parties (in consultation with police)
- collaterals identified by the response team
- Arrange medical examinations when required and obtain consent when appropriate.
- Continually assess safety throughout the investigation with the Team Leader, Program Manager, and response team.
- Recommend immediate actions when safety concerns exist, including temporary or perman

📌 Protocol Investigations Social Worker (Vancouver)
🏢 Vancouver Aboriginal Child & Family Services Society
📍 Vancouver