Elevate customer relationships remotely as an Account Service Manager with Geek+. This role focuses on retaining enterprise accounts across the U.S. and Latin America, requiring fluency in English and Spanish or Portuguese.
Geek+ is a leader in Autonomous Mobile Robot solutions and seeks an Account Service Manager to foster post-deployment customer engagement. You will communicate directly with technical teams while driving growth in service revenue and ensuring SLA compliance. Your ability to manage and nurture customer relationships will play a critical role in operational performance.
Key Responsibilities:
• Own strategic relationships with enterprise accounts
• Drive service revenue through contract renewals
• Conduct Business Reviews to assess account health
• Manage account profitability and invoicing
• Coordinate issue resolution across teams
Requirements:
• 2-10 years in account management or customer success
• Proven relationship-building skills
• Strong problem-solving and analytical abilities
• Technical background in robotics or automation
• Bilingual in English and Spanish or Portuguese
Leverage your technical fluency and account management expertise to grow relationships in this agile role with Geek+.
📌 Remote Account Service Manager at Geek+ (Toronto)
🏢 Geek+
📍 Toronto
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