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This range is provided by Aviso. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$110,000.00/yr - CA$125,000.00/yr
Aviso: At Aviso, we are dedicated to improving the financial well‑being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at
The Opportunity
We're looking for a Manager, HR Operations to join our People & Culture team. Reporting to the Sr. Manager, HR Systems, the Manager, HR Operations is responsible for providing overarching direction and establishing best practices on all HR processes and procedures. This role will oversee the development, implementation, maintenance and audit of HR operational functions. The Manager, HR Operations will lead a team of talented HR professionals to achieve operational excellence, with a focus on delivering an efficient and optimal employee experience in alignment with Aviso's core values.
Who you are
- Service – You put your clients' needs first. You advocate service excellence, and work to deliver client‑centric solutions, and proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner.
- Execution – You are committed to achieving your goals and to succeed.
This includes focusing on "getting things done", as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes.
- Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside the organization.
- Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in‑depth understanding of your individual team members.
What your day looks like
- Champion HR operational excellence and delivery of a seamless employee experience, through streamlined processes and optimized workflows.
- Manage daily HR operations, assigning clear responsibilities and ensuring service delivery standards are met.
- Establish and maintain best practices for HR guidelines, procedures and templates.
- Continuously review and drive improvements to existing HR processes, ensuring alignment with broader team and organizational goals.
- Develop and maintain policy and procedure documentation, ensuring alignment with legislation.
- Lead, train and develop the HR Operations team to provide exceptional service while fostering a collaborative culture.
- Lead the HR compliance function (including audits and surveys) and drive accurate data management, in compliance with policies and legislation.
- Lead business process change across HR and other impacted teams.
- Build cross‑functional relationships to gain support for key objectives and priorities.
- Manage other HR Operations programs and initiatives, including special projects as required.
Requirements
- Minimum 7 years of experience working in progressive HR roles, in a complex environment.
- Post‑secondary degree in HR management, business or related field.
- Knowledge of Canadian employment law and sound HR judgment.
- CHRP designation would be an asset.
- Previous experience managing a team and providing direction to team members.
- Solid ability to coach, facilitate, influence and negotiate in order to reach consensus, resolve conflict and achieve desired outcomes.
- Highly flexible, good tolerance for ambiguity and time‑driven deadlines and able to quickly adapt to changing priorities.
- Excellent judgment, critical thinking and evaluation, analytical and problem‑solving skills.
- Strong initiative to take on projects and work through to successful completion.
- Fluent comm
📌 Manager, HR Operations (Toronto)
🏢 Aviso
📍 Toronto