21 Oct
|
goeasy
|
Mississauga
21 Oct
goeasy
Mississauga
Our state-of-the-art contact center is the heartbeat of goeasy — proudly supporting our easyfinancial and easyhome brands across Canada. Join one of the country’s fastest-growing companies and be part of something extraordinary. Welcome to goeasy
At goeasy, our people and culture are at the heart of everything we do — and we’re proud to be recognized for it. We’ve been named one of Canada’s Top Growing Companies , Greater Toronto Top Employers , and we’re honored to have received Canada’s Most Admired Corporate Cultures award. We’re also certified as aGreat Place to Work , recognized among the Best Workplaces for Women , and celebrated for having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies . These accolades reflect our ongoing commitment to creating an inclusive, high-performance culture where people thrive and innovation leads the way.
Our contact center plays a vital role in supporting over 400 retail locations across the country, helping Canadians reach their personal and financial goals. Through specialized, high-impact teams, we deliver the expert service, care, and support that fuel goeasy ’s success.
A Day In The Life Of a Insolvency Administrator
- Manage and process Debt Management Program accounts from the creditor's perspective, ensuring timely payment reconciliation and maintaining effective communication with credit counseling agencies.
- Review and process Bankruptcy and Consumer proposal correspondence and documents for all secured and unsecured accounts, including file assessments for voting purposes, filing proof claim and complete the proxy information.
- Generate a daily detailed report for accounts that are scheduled to charge off due to Consumer Proposal and Bankruptcy.
- Process customer payments/dividends from various remittance streams such as Credit Counselling and Trustees.
- Liaise and coordinate with Finance department to reconcile the transactions that have been processed weekly and resolve discrepancies as occurs.
- Process deferral payment batch file in support of collection efforts.
- Provide timely and effective resolutions to escalated Insolvency and collection issues.
- Process invoices, audit financial transactions, and provide financial statements and payout statements to collection agencies.
- Maintain 3rd party files, process inquires and purchase requisitions and 3rd party vendor remittance requisitions.
- Assist and fulfill 3rd party collection agencies’ requests such as providing copy of media files, legal proceeding status and address balance discrepancy.
- Ensure a positive customer service experience, by supporting and handling Retail network queries efficiently and effectively.
What We Are Looking For
- 1 - 3 years’ experience within the Financial Services Industry in a related role.
- Intermediate experience working with Microsoft products, specifically: Word, Excel & Outlook, Basic Accounting knowledge.
- Analytical and problem-solving skills.
- Ability to think outside the box.
- Excellent attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner.
- Experience working in a fast-paced environment Able to work as part of a team and independently with minimum supervision.
- Ability to multitask Adapts well to change Exceptional communication skills (both written and verbal English).
- Able to work under pressure and meet tight deadlines.
- Ability to make decisions independently.
- Capable of managing multiple tasks at once and prioritizing work.
- Ability to create a sense of urgency in work and react quickly and appropriately to problems at the store level.
- Operating hours are 8:30 am to 5:00 pm, Monday to Friday, these hours are subject to change based on our business requirements.
- Fast-paced, multiple priority environment.
Why work with us?
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- State of the art office, with free Company Gym, Games Room.
- Employee discounts on furniture, electronics, and appliances.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a customizable package including options for 100% coverage.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Celebrate properly, with your birthday off PAID Along with 5 personal days and two weeks paid vacation.
- For complete picture of total rewards,
We offer a Adaptable Work Program
📌 Insolvency Administrator (Mississauga)
🏢 goeasy
📍 Mississauga