21 Oct
|
Nakisa
|
Montreal
About Nakisa
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of users.
We are building the next wave of enterprise applications with Nakisa AI. Our products use retrieval-augmented generation (RAG) with secure API integrations to large language models. Customer data stays private and auditable, and we never use client data to train third-party models. This privacy-first design gives enterprises trustworthy AI they can run in production.
What sets us apart is a single platform that connects these functions on shared data models, a focus on high-stakes, compliance-heavy workflows, and a culture anchored in Fairness, Integrity, Service, and Humility. Recognized among Canada’s top employers, we offer hybrid work, supportive leaders, and transparent growth paths. Join us to ship reliable, privacy-first AI at global scale.
About the Role
Join Nakisa as a Product Manager – IWMS, responsible for driving the growth, adoption, and success of Nakisa's Integrated Workplace Management System (IWMS) product portfolio, including solutions supporting Portfolio Management, Facility Management, Capital Projects, Lease Administration, Vendor Management, and Workplace Operations.
In this cross-functional role, you will own key areas of the product lifecycle, collaborating closely with Engineering, UX, Customer Success, Professional Services, Sales, Marketing, and customers to define product strategy, shape the roadmap, and deliver innovative solutions that address evolving real estate and workplace management challenges.
You will play a critical role in connecting customer needs, market opportunities, and business objectives to ensure Nakisa's IWMS solutions continue to deliver exceptional value to enterprise customers worldwide. This role reports to the Director of Product – IWMS and is ideal for a passionate Product Manager seeking to make a meaningful impact in the Commercial Real Estate (CRE) and enterprise SaaS space.
What You'll Be Doing
Product Strategy & Lifecycle Management
- Own and manage the product lifecycle for designated IWMS products and capabilities, from ideation through launch, adoption, and continuous improvement.
- Define and maintain product roadmaps aligned with corporate objectives, customer priorities, and market opportunities.
- Establish and monitor product KPIs and success metrics, leveraging data-driven insights to guide product decisions and measure outcomes.
- Translate strategic objectives into clear product requirements, user stories, and prioritization frameworks.
Market & Customer Insights
- Conduct market research, competitive analysis, and customer discovery activities to identify trends, opportunities, and product differentiation.
- Engage directly with customers, prospects, partners, and industry stakeholders to gather feedback and validate product direction.
- Transform customer and market insights into product enhancements, new capabilities, and long-term strategic initiatives.
- Act as the voice of the customer within the organization.
Product Delivery & Cross-Functional Leadership
- Collaborate closely with Engineering, UX, QA, and Architecture teams to define requirements and ensure successful delivery of product initiatives.
- Participate in Agile planning activities, backlog management, feature prioritization, and release planning.
- Partner with Customer Success, Support, and Professional Services teams to understand customer challenges and continuously improve the customer experience.
- Serve as the subject matter expert throughout the development lifecycle.
Customer Engagement & Domain Expertise
- Support customer onboarding, implementation, and go-live activities by providing product and domain expertise.
- Facilitate product workshops, requirement sessions, and solution validation discussions with customers when necessary.
- Build trusted relationships with customers and internal stakeholders.
Pre-Sales, RFP & Industry Support
- Support pre-sales activities by conducting product demonstrations and articulating product value propositions.
- Contribute to RFP, RFI, and security review responses.
- Partner with Sales to help position Nakisa's IWMS portfolio against competitors.
- Participate in customer evaluations, proof-of-concepts, and executive presentations.
Go-to-Market & Product Marketing
- Collaborate with Product Marketing to develop messaging, positioning, sales enablement materials, battle cards, webinars, blogs, and though
📌 Product Manager (Montreal)
🏢 Nakisa
📍 Montreal