About PICS and Optima Living:

Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program.

About PICS and Optima Living:

Progressive Intercultural Community Services (PICS) Society is a registered community-based non-profit, multi-service organization that has served the community since 1987. PICS Society assists youth, seniors, women, and the local community members by providing a comprehensive network of services and programs in the Lower Mainland and operates a Seniors Housing facility that includes assisted living, independent living, adult daycare program. PICS Society is currently developing the next level of care with Guru Nanak Diversity Village (GNDV), a culturally sensitive “complex care” or “long-term care” Care Community that will meet the needs of seniors who require the support of full care services.

Position Summary

Reporting to the General Manager, the Maintenance Manager oversees the safe and efficient operation of all building systems, equipment, and infrastructure within the community. This role oversees the preventive maintenance program, ensures adherence to regulatory and safety standards, maintains accurate documentation, and supports operational continuity to promote resident comfort, safety, and a well‑maintained physical environment.



All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person‑centered care by respecting the uniqueness, dignity, and self‑determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Leadership and Team Oversight

- Provides leadership, support, guidance and mentorship to the maintenance team.
- Provides oversight and direction to the maintenance team through coordination of work routines.
- Conducts and attends team meetings; serves on committees as applicable.
- Ensures team members comply with all relevant Occupational Health and Safety regulations.

Core Deliverables

- Leads the development, implementation, evaluation, and revisions of maintenance‑related goals, objectives, and outcomes.
- Oversees the preventative maintenance program for medical and building equipment, systems, and setting ensuring adherence to schedules and accurate recordkeeping (within the PM software or manual checklists).
- Responds promptly to maintenance service requests, prioritizing safety and resident comfort.
- Troubleshoots equipment failures and coordinates rapid response to reduce impact.




- Conducts daily reviews of the Building Management system to ensure operational efficiency and resident comfort.
- Oversees the daily maintenance operations of HVAC, plumbing, electrical, lighting, appliances, and building systems.
- Oversees the maintenance and management of the life and safety equipment in compliance with all regulatory standards and inspection requirements.
- Provides monthly review notes with Operations teams.
- Participates in emergency preparedness and on‑call responses as required.
- Monitors community energy use to ensure operational efficiency and implements energy projects as needed.
- Manages service manuals and warranty documentation for all equipment and systems.
- Assesses building service contractors, reports findings to the General Manager, and oversees on‑site work quality.
- Maintains inventory of tools, supplies, and maintenance equipment.
- Procures and distributes supplies and equipment in alignment with the allocated budget.
- Oversees seasonal maintenance of community grounds year‑round through in‑house or contracted services including snow removal, landscaping, and parking lot care.
- Supports resident move‑ins and move‑outs by handling wall repairs, painting, general repairs, fixture replacement and floor cleaning and replacement.
- Maintains proper use of computerized maintenance management system.
- Conducts daily inspections of the swimming pool and pool area to maintain compliance with applicable health and safety regulations and organizational standards as required.

Optima Community Engagement

- Ensures communication with residents, families and team members is managed effe

📌 Maintenance Manager (Surrey)
🏢 Optima Living
📍 Surrey