Business Analyst/Junior Scrum Master

Location: Toronto, ON

Onsite Flexibility

Hybrid — 4 anchor days on site

Contract Details

- Position Type: Contract
- Contract Duration: 12 months (with potential for extension and conversion based on performance and business needs)
- Pay Rate: C$48.00–C$58.00 / Hour (CAD)
- Shift / Schedule: Monday–Friday, 9:00 AM – 5:00 PM, 37.50 hours per week
- Travel Requirements: Not required

Job Summary

Responsible for ensuring that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, and continuously assessing customer feedback. Additional responsibilities include considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributing to a positive work environment, and ensuring that work embodies the Agile principles of transparency, collaboration, and engagement.

Key Responsibilities

CUSTOMER

- Partner with management to support the delivery of a product vision
- In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
- Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
- Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience




- Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
- Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
- Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
- Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
- Manage delivery initiatives and oversee development team (pod) backlogs
- Proactively raise issues that impede the effective delivery of customer-focused increments
- Responsible for defect management and prioritization

SHAREHOLDER

- Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
- Ensure on-going strategic alignment with senior management, providing feedback as appropriate
- Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities




- Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate)
- Lead the submission and discussion on the Quarterly Business Review, with respect to their product
- Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
- Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
- Actively coordinate and engage in risk, quality and/or business testing management
- Empowered to make product delivery decisions, escalating to senior management as appropriate
- Actively communicate to business, technology and senior management regarding product changes and backlog priorities
- Single point of escalation for development team, providing guidance and decisioning as needed
- Work cohesively with peers to reinforce Agile processes
- Compile performance metrics and share with relevant stakeholders
- Define the OKRs in partnership with numerous stakeholders across the organization
- Protect the interests of the organization — identify and manage risks, and
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure

📌 Business Analyst (Toronto)
🏢 Global-Technical-Talent-1
📍 Toronto