Company Overview:

Vortex Freight Systems ( ) is a third party logistics (3PL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.

Job Overview:

We’re looking to hire a Business Development Representative, who will be in a hybrid position that combines consultative sales and account management responsibilities. The successful candidate will manage and grow existing accounts while generating new business opportunities across the Vancouver market. A strong background in logistics, procurement, or supply chain is an asset. This role is fully on-site at our Vancouver office when not meeting with customers, with standard hours of 8:00 a.m. to 4:30 p.m.

Responsibilities and Duties:

- Independently drive new sales through proactive outreach and relationship building.
- Source new leads daily, including cold calling and leveraging Inside Sales and Dormant Account lists.
- Complete 5-10 prospecting calls per day when not traveling.
- Maintain accurate CRM entries (calls, emails, notes, deals, leads, calendar) with a minimum of 10 entries per day.
- Work with the VP of Sales and team members to cross-sell services across Canada, USA, and Mexico.
- Schedule and conduct weekly in-person meetings to promote services across North America.
- Manage accounts to retain existing business and expand share of wallet.
- Monitor and communicate competitor activity,



service changes, and industry trends.
- Identify, qualify, and develop relationships with prospective clients.
- Stay informed on market conditions to create competitive, margin-enhancing offers.
- Drive year-over-year profitable revenue through opportunity recognition.
- Actively support division growth and help exceed team goals.
- Identify opportunities within existing accounts to introduce additional services.
- Gather information and make strong, independent business decisions.
- Work with team members and leadership on pricing strategies.
- Participate in sales meetings and assist senior management with goals, targets, and forecasting.
- Serve as the primary link between customers and the Customer Service Department (CSD).
- Conduct monthly calls to assess needs and maintain strong relationships.
- Complete 10 follow-up calls per week to support account engagement.
- Develop a deep understanding of each client’s purchasing, logistics, and planning functions.
- Participate in operational meetings to share client feedback and align on service improvements.

Skills and Qualifications:

- Must have 5-10 years of related experience.
- Proven ability to understand client needs, propose tailored solutions, and build long-term relationships.
- Strong capability to negotiate pricing,



service terms, and agreements with customers and carriers.
- Excellent verbal and written communication for discovery calls, client meetings, and relationship building.
- Experience in logistics, transportation, procurement, or supply chain strongly preferred.
- Background in sales, business development, or account management with a track record of revenue growth.
- Comfortable using CRM tools (SalesNow or similar) to log calls, emails, meetings, and pipeline activity.
- Ability to build and maintain a strong sales pipeline through cold calling, networking, and lead generation.
- Skilled at cultivating robust social and professional relationships with key decision-
- Ability to gather market intel, understand competitor activity, and identify opportunities or threats.
- Thrives with limited local supervision and can manage time, travel, and priorities effectively.
- Willingness to travel across Vancouver for client visits and prospect meetings.
- Capable of identifying issues, proposing solutions, and collaborating with leadership on corrective actions.
- A 4-year or 2-year college degree in business, operations, and/or sales is preferred, but not required
- Bilingual English/Spanish is an asset.

Personal Attributes:

- Self-motivated - ability to take initiative, make decisions and execute with confidence. Strives to meet objectives in a fast-paced environment and can handle a high volume of work, when required
- Creative and Flexible - can multitask, prioritize and adapt to effectively address issues, respect schedules, excel under pressure
- Self-Management - abilit

📌 Business Development Representative (Delta)
🏢 Premium Line Transport
📍 Delta