Position descriptionReporting to the Dean of Libraries and Archives, the Library Resources and Access Manager leads a team of staff responsible for technical services, access services, & resource sharing. This position oversees the acquisitions budget, has five direct reports, and manages a portfolio of ~13 individuals. The LRAM is responsible for developing and sustaining a unified approach to resource management, access, and patron services, ensuring collaboration, coordination, and communication across library departments. This position works closely with the Collections Librarian, ordering librarians, and other partners inside and outside the library. The incumbent is a member of the leadership team and serves as the staff supervisor-in-charge in the absence of the Dean.
ResponsibilitiesUnder direction from the Dean of Libraries & Archives, is an active member of theleadership team and serve as the staff supervisor-in-charge in their absenceContribute to a positive organizational culture, facilitating collaboration, coordination, and communication within and across departmentsHire, train, coach, and mentor supervisees, assisting the Head of Access Services & Resource sharing with the same; set goals, track progress, monitor results, and provide feedback and guidance to ensure successSupport the Head of Access Services & Resource Sharing to ensure effective and effective workflows and outstanding patron-oriented servicesUnder direction from the Dean, oversee the library acquisitions budget and related financial processes and practices; create, input, roll-over and manage the budget (~$1mill in operating and endowments) in the library LSP (Alma); approve fund codes and expenditures; reconcile accounts, track balances, and prepare budget projectionsOversee print and electronic resource acquisitions staff and operations,



ensuring adherence to established procedures that facilitate efficient processes, responsible financial practices, and accessible library resources; ensure maintenance of up-to-date vendor filesCoordinate the electronic resource renewals and cancellations process in consultation with the librarians and acquisitions staff; communicate with vendors and consortia as needed on issues related to ordering, invoicing, and activationSupervise cataloguing and metadata technician; ensure high-quality records that facilitate access and discoverability as determined by the Collections Librarian; support librarians with digital and other special projects as requested; facilitate effective and timely workflowsAssist with the maintenance of up-to-date holdings and records information for electronic resources, ensuring accuracy and accessibility in the discovery layer and A-Z list; refer complex access and records questions to the Collections LibrarianServe as a member of the electronic resource troubleshooting team; assists with triaging, resolving, and delegating support tickets; communicate professionally with patrons to resolve issues and ensure accessIn collaboration with Novanet and internal team,



configure the acquisitions and fulfillment modules in Alma; maintain expert knowledge of Alma functions and analytics; identify and ensure task cleanup for acquisitions and cataloguing functionsDevelop procedures and documentation to support departmental operations and make recommendations for improvementRun reports, gather statistics, and communicate frequently with library administration, financial services, librarians, vendors, and others; support librarians’ collection and electronic resource assessment and evaluation processes as neededIdentify, recommend, and assist with implementation and training for new systems, services, processes and skills for continuous improvement in consultation with appropriate colleaguesCoordinate, provide, or support training for staff and student workers; supervise student workers as needed; provide backup to departmental operations as needed.
Other DutiesRepresents the library on Novanet, CAAL, and other relevant professional committees; library staff are encouraged to participate in activities and events that promote our collections, services, and resources internally and externallyMay serve on the web services team, supporting activities that ensure accurate and timely information on the library website, assisting with the configuration of the ILS discovery layer (Primo) and other methods to improve discoverability and access; may serve on the library’s public services committee, collections committee, and others as appropriateStay current on and pursue relevant professional development opportunities on best practices and trends in library services and technologies; makes recommendations to the Dean or other parties as appropriateWork collaboratively and effectively with library colleagues on shared strategies, initiatives, and issues; positively and professionally represents the library internally and externally.
Support the Dean with special projects, as neededOther dut

📌 Library Resources and Access Manager (Sackville)
🏢 Mount Allison University
📍 Sackville