Reporting to the Senior Manager, HRIS, the HRIS Analyst (Payroll, Absence & Time Tracking) will support the ongoing configuration, enhancement and optimization of Workday Payroll, Absence and Time Tracking modules. The successful candidate will play a key role in optimizing Workday functionality, driving continuous improvement initiatives, and delivering scalable solutions that enhance the employee experience. This role will work closely with senior business leaders, cross-functional managers, executive leadership and field operations teams, requiring exceptional collaboration and facilitation skills.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

- Configure, maintain and enhance Workday Payroll, Absence and Time Tracking (PATT) modules, ensuring alignment with business requirements, collective agreements and organizational strategy.

- Act as a key contributor in the development and maintenance of foundational Workday architecture, including pay groups, earning codes, memo codes, vacation rates, time tracking calculations and other payroll-related configurations.

- Collaborate with Payroll, Labour Relations, HR, IT and Finance stakeholders to review employee transaction processes, address business challenges and implement scalable Workday solutions.

- Conduct impact assessments on system changes and evaluate potential downstream impacts to business processes, reports, calculated fields, security, integrations and related Workday modules.

- Identify opportunities to simplify,



automate and optimize Workday processes to improve operational efficiency and enhance the colleague self-service experience.

- Support Workday releases, upgrades and enhancement initiatives through configuration, testing, validation, performance analysis and the evaluation of new functionality.

- Prepare and maintain technical specifications, test scripts, test results, training materials, process documentation, change requests and knowledge‑transfer materials; participate in Change Advisory Board (CAB) activities as required.

- Respond to escalated ServiceNow tickets, performing root cause analysis to distinguish systemic configuration issues from isolated user or data‑related concerns and implement sustainable solutions.

- Translate findings from ticket analysis into remediation plans, configuration improvements and impact assessments, while identifying trends and opportunities to strengthen overall system integrity and prevent recurrence.

- Maintain data integrity across Workday and downstream systems, contribute to the ServiceNow knowledge base, and continuously expand Workday expertise through professional development, Workday Community participation and industry best‑practice sharing.

- Complete other duties as assigned.

What we’re looking for:

- Bachelor’s degree in Human Resources, Business, Information Systems or a related field.





- Minimum 5 years of hands‑on Workday Payroll, Absence and Time Tracking module configuration experience.

- Demonstrated experience supporting unionized environments and complex collective agreement requirements and configurations (Counters, Wage Progression, Seniority, etc.).

- Strong troubleshooting, root cause analysis and problem‑solving skills within Workday and integrated HR systems.

- Advanced Excel skills with experience working with large datasets and performing detailed analysis.

- Experience supporting Workday testing, releases, upgrades and change management activities.

- Workday certification and ServiceNow experience are considered assets.

- Robust communication, documentation and stakeholder management skills.

- High level of confidentiality and diplomacy.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

- Continuous mentorship, support for life‑long learning and growth opportunities

- Opportunities for advancement and career growth within the organization

- A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

- Employee Family Assistance Program.

- Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist,

📌 HRIS Analyst (Markham)
🏢 Extendicare
📍 Markham