Sales Business Development Representative (BDR)

Charlesglen Toyota – Alberta’s Celebration Destination is family-owned and operated and one of Calgary’s largest Toyota dealerships. We’re looking for a motivated, personable and highly organized Sales Business Development Representative to join our team.As part of our Business Development Centre (BDC), you’ll be one of the first points of contact for customers interested in purchasing a vehicle. Your job is to connect with customers by phone, text, email and online chat, understand what they’re looking for, and turn that interest into a scheduled appointment with our Sales team.This is a great fit for someone who enjoys talking to people, communicates confidently, follows up consistently and is motivated by measurable results. Automotive experience is an asset, but it isn't the only path to success. Strong experience in customer service, inside sales, appointment setting or another high-volume customer environment can translate very well to this role. WHAT WE OFFER

- Competitive compensation
- On-site caféFree lunch on Saturdays for employees working that day
- Employee discounts on parts, service and vehicles (conditions apply)An established dealership with a steady flow of customer inquiries and sales opportunities
- A collaborative Sales and BDC team environment
- Opportunities to learn, develop and grow within Charlesglen Toyota and G3 Auto Group

Charlesglen Toyota – Alberta’s Celebration Destination is family-owned and operated and one of Calgary’s largest Toyota dealerships. We’re looking for a motivated,



personable and highly organized Sales Business Development Representative to join our team.As part of our Business Development Centre (BDC), you’ll be one of the first points of contact for customers interested in purchasing a vehicle. Your job is to connect with customers by phone, text, email and online chat, understand what they’re looking for, and turn that interest into a scheduled appointment with our Sales team.This is a outstanding fit for someone who enjoys talking to people, communicates confidently, follows up consistently and is motivated by measurable results. Automotive experience is an asset, but it isn't the only path to success. Strong experience in customer service, inside sales, appointment setting or another high-volume customer environment can translate very well to this role. WHAT WE OFFER

- Competitive compensation
- On-site caféFree lunch on Saturdays for employees working that day
- Employee discounts on parts, service and vehicles (conditions apply)An established dealership with a steady flow of customer inquiries and sales opportunities
- A collaborative Sales and BDC team environment
- Opportunities to learn, develop and grow within Charlesglen Toyota and G3 Auto Group

SCHEDULE:

- Monday to Friday | 8:00 a.m. – 5:00 p.m.
- Our dealership is open Monday through Saturday; however, this position is currently scheduled Monday through Friday.





WHAT YOU GET TO DO Reporting to the Sales Manager and working closely with the Sales team, you will be responsible for responding to customer inquiries, generating and nurturing sales leads, and scheduling qualified appointments for the dealership.

- Respond quickly and professionally to new internet and digital sales leads
- Connect with prospective customers by phone, email, text and online chat
- Ask the right questions to understand each customer’s needs, interests and timeline
- Build rapport and create a positive first impression of Charlesglen Toyota
- Convert customer inquiries and leads into scheduled Sales appointments
- Make outbound calls and conduct follow-up with prospective customers
- Maintain consistent follow-up with customers who aren't ready to purchase immediately
- Manage your customer pipeline and ensure leads don't get missed or forgotten
- Accurately document customer interactions, appointments and follow-up activities in dealership systems
- Work closely with Product Advisors and Sales Managers to ensure a smooth handoff when customers visit the dealership
- Follow up on missed appointments and reconnect with customers as appropriate
- Work toward established daily, weekly and monthly activity and appointment targets
- Contribute to overall BDC and dealership sales goals
- Provide a professional, responsive and helpful customer experience at every interaction
- Support other BDC and Sales activities as required

WHAT YOU BRING TO US: You don't necessarily need automotive experience to be successful in this role. We're looking for someone who can connect with people, stay organized and follow through consistently

📌 Sales Business Development Representative (Calgary)
🏢 G3 Automotive Group
📍 Calgary