## Key Account Specialist, Quarry ParkApply: Calgary, AB: Full time: Posted Today: End Date: October 31, 2026 (23 days left to apply): JR The Key Account Specialist is the single point of contact and support for an assigned portfolio of major clients. This role has a dual functionality: as a concierge providing excellent customer service to the employees of these major clients throughout the full sales cycle; and as an administrator providing day-to-day support to the Key Account Sales Manager(s) responsible for the account(s). This position offers ongoing specialized services that are unique to Mark’s Commercial. The Key Account Specialist plays a critical role in successfully managing programs for these major clients to maximize their experience. # Responsibilities
* Deliver consistent, high-quality customer service to Mark’s Commercial Key Account clients’ employees.
* Collaborate closely with the Sales Team, the Key Account Specialist Team, and internal stakeholders to deliver specialized customer experiences.
* Consult with our E-commerce team to ensure streamlined processes and accuracies between customer platform and customers’ requirements.
* Support and partner with the Sales Team regarding customer-focused initiatives, regular portfolio updates, and account evaluation and upkeep.
* Prepare, analyze, and share internal and external sales reports.
* Organize, investigate, and facilitate the outstanding orders reports.




* Collaborate with appropriate business units and fulfillment centers to ensure orders are fulfilled within predetermined timelines.
* Contribute to the evolution of processes and procedures with a holistic view to creating streamlined efficiencies.
* Develop and implement solutions proactively to resolve issues. # Required Skills and Experience
* Minimum 3 years of sales, admin, and/or customer service experience.
* Enjoys the balance of working independently and within a team-oriented team.
* Excellent written and verbal communication skills.
* Excellent organizational and problem-solving skills; strong attention to detail.
* Advanced computer skills including Microsoft Office suite, specifically Excel; Copilot and D365 is a plus.
* A growth mindset, eager to learn, agile, and curious.
* Bilingual French and English are considered an asset.# Academic / Educational requirements
* Minimum High School Diploma or equivalent# # Compensation We’re always looking for great talent In addition to competitive pay,

we offer
* Comprehensive benefits and retirement programs
* Performance incentives
* Other perks to support your well-being
* Career growth opportunities and product discounts Our typical *hiring range
* is between 45,000 and 55,000. Salary decisions are also dependent on other factors such as your experience, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

📌 Key Account Specialist, Quarry Park (Calgary)
🏢 SportChek
📍 Calgary