Elevate guest experiences at Sun Peaks as a Guest Services Manager. Lead a dynamic team in creating memorable stays through exceptional service and local expertise.
As a Guest Services Manager, your leadership will define the quality of service for guests at this renowned mountain resort. You will leverage your concierge and hospitality experience, guiding a team to deliver personalized experiences while maintaining high operational standards. An energetic attitude and a proven track record of service excellence are essential for this role.
Key Responsibilities:
• Lead the Guest Services team to ensure exemplary hospitality
• Create personalized experiences for guests at every opportunity
• Collaborate with management to enhance arrival and departure experiences




• Monitor team performance and provide constructive feedback
• Manage recruitment and onboarding processes for the department
Requirements:
• Minimum of 2 years in a leadership role within hospitality
• Robust communication skills; multilingual preferred
• Familiarity with hotel systems, Opera PMS advantageous
• Ability to manage finances, budgets, and forecasts
• Dedication to building a supportive, collaborative team culture
Bring your hospitality passion to Sun Peaks as a Guest Services Manager, where guest satisfaction and teamwork are top priorities.

📌 Guest Services Manager at Sun Peaks
🏢 Sun Peaks Grand Hotelnference Centre
📍 Sun Peaks