SHIFTS: Friday, Saturday, Sunday 4pm-11:00pm (others and when needed)

JOB SUMMARY

Preparing alcoholic or non-alcoholic beverages for the bar and patrons. Interacting with customers, taking orders and serving drinks. Assessing bar customers’ needs and making recommendations.

JOB RESPONSIBILITIES

- Serve drinks and food to customers at the bar
- Mix and prepare cocktails for service staff
- Come up with daily cocktail specials
- Be knowledgeable of wine, draft and spirit offerings
- Able to provide various recommendations to guest about wine pairings and beverage choices
- Demonstrate thorough knowledge of food and beverage products and menu choices
- Maintain liquor inventory
- Maintain a clean working environment
- Wash and put away glassware
- Determine levels of guests alcohol consumption and make appropriate calls, document any issues with guests
- Opens or closes dining room (and bar depending on scheduled shift)
- Insuring proper stock levels.
- Cleaning of glass washer. and ensuring proper chemicals are utilized, PH testing as needed
- Creation of featured cocktail.
- Put away all delivered orders of alcohol and pop.
- Reset lounge for breakfast service.
- Suggestive selling and upselling
- Ensure all orders are taken and ordered correctly
- Be alert and attentive to all guest requests
- Staying up to date on current menu selections
- Aware of the kitchen running low on items and communicate to appropriate staff
- Properly open pour and serve wine at the table
- Customer service oriented;
- Address customers complaints or concerns
- Assist customers with special needs
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs




- Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning.
- Have knowledge of hotel fire and safety procedures.
- Maintain a high level of customer service at all times.
- Handle guest enquiries.
- Other tasks as requires

QUALIFICATIONS

- Smart Serve Certificate
- Food Handlers Certificate

Bona Hospitality is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

We will accommodate the needs of applicants under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and any other applicable legislation throughout all stages of the recruitment and selection process. If you require support/accommodation during the hiring process, please contact our Human Resources Department at [email protected].

#BonaHiring

Job Types: Part-time, Permanent

Pay: From $19.01 per hour

Benefits:

- In office parking

Experience:

- serving: 1 year (required)
- Bartending: 1 year (required)

Language:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)
- Food Handler Certification (preferred)

Work Location: In person

📌 Bartender - Hilton Garden Inn (Canada)
🏢 Bona Hospitality
📍 Canada