Job Overview

We are seeking a dedicated Part-Time Receptionist / Front Desk Coordinator to join our healthcare practice. This role is essential in providing excellent patient service, managing front desk operations, and supporting the administrative functions of our office. The ideal candidate will have experience in dental or medical office environments, possess strong organizational skills, and be comfortable handling multiple responsibilities in a fast-paced setting. This position offers an opportunity to work in a professional environment with a focus on patient care and administrative excellence.

Duties

- Greet patients warmly and professionally upon arrival, ensuring a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Check patients in and out efficiently using electronic medical records systems such as Dentrix and Epic
- Verify patient information, update records, and ensure accuracy of data entry within electronic medical records systems
- Collect payments, co-pays, and insurance information at the front desk
- Schedule, confirm, and reschedule appointments according to provider availability
- Maintain a clean and organized reception area to promote a welcoming environment




- Assist with administrative tasks such as filing, faxing, scanning documents, and managing correspondence
- Support the clinical team with administrative needs as required

Skills

- Prior experience as a dental receptionist or in a medical office setting is highly preferred
- Proficiency with electronic medical records systems such as Dentrix and Epic is desirable
- Solid knowledge of medical terminology and healthcare office procedures
- Excellent communication skills for handling multi-line phone systems and patient interactions
- Ability to multitask efficiently while maintaining attention to detail in a busy environment
- Familiarity with office equipment and software including Microsoft Office Suite
- Professional demeanor with strong organizational and time management skills
- Experience working with electronic medical records and administrative processes in healthcare settings

This role is ideal for candidates who are organized, personable, and eager to contribute to a supportive healthcare team.

Pay: $17.60-$27.92 per hour

Benefits:

- Company events
- On-site parking

Application question(s):

- Please provide your email address for further communication.

Work Location: In person

📌 Part-Time Receptionist / Front Desk Coordinator (North York)
🏢 ServiceOntario
📍 North York