Greenfoot Energy Solutions is seeking an experienced and detail-oriented Collections Manager to oversee the daily operations of the accounts receivable function out of our head office location in Moncton, NB. This role is responsible for ensuring the accurate and timely billing and collection of revenues across our sales, installation, and service operations.

Reporting to the CFO, the Collections Manager will supervise a team of AR Specialists and play a key role in maintaining strong customer relationships, improving cash flow, and supporting the financial health of a rapidly growing organization.

The ideal candidate combines robust leadership skills with deep experience in accounts receivable processes, collections, reconciliation, and financial controls within a fast-paced operational environment.

Responsibilities

Team Leadership & Oversight

- Supervise and lead the Accounts Receivable team, including training, coaching, andperformance management of AR Specialist.
- Manage daily AR workflows to ensure invoices, payments, and collections activities areprocessed accurately and efficiently.
- Establish and monitor AR performance metrics and KPIs such as DSO, aging trends,and collection efficiency.
- Provide guidance and support to the team to resolve complex billing or payment issues.
- Foster a collaborative and service-oriented culture within the AR department.Billing & Receivables Management
- Oversee the preparation and distribution of accurate customer invoices related to HVACequipment sales, installations, and service work.
- Ensure billing is completed promptly following project completion or service delivery.
- Monitor accounts receivable aging and follow up on outstanding balances to ensuretimely collection of payments.
- Work closely with operations, service teams, and project managers to ensure billingaccuracy and completeness.

Collections & Customer Relations





- Lead and support collections efforts on overdue accounts while guiding the AR team to maintain professional customer relationships and negotiate payment terms effectively.
- Promote a persistent, empathetic, and solutions-focused approach to managing overdue accounts and resolving collection challenges.
- Develop and implement effective collection strategies to reduce aged receivables and improve cash flow.
- Resolve billing discrepancies, disputes, and payment issues in collaboration with internal departments and customers.
- Respond to customer inquiries regarding invoices, payment status, and account balances.

Cash Application & Reconciliation

- Oversee the accurate application of customer payments, including EFTs, wires, checks, and other payment methods.
- Ensure timely reconciliation of accounts receivable balances with the general ledger.
- Investigate discrepancies and ensure appropriate adjustments are properly documented and approved.
- Perform periodic reviews of customer accounts to maintain accurate records.

Reporting & Financial Support

- Prepare AR reports and analysis for the CFO and senior leadership, including aging summaries, cash collections, and performance metrics.
- Support month-end and year-end closing processes related to accounts receivable.
- Assist in forecasting cash collections and identifying potential risks related to receivables.
- Provide documentation and support during internal and external audits.

Process Improvement & Compliance

- Review and improve AR processes, policies, and systems to enhance efficiency, accuracy,



and internal controls.
- Ensure compliance with company financial policies, accounting standards, and regulatory requirements.
- Maintain accurate and organized documentation of invoices, payments, adjustments, and customer records.
- Support cross-functional initiatives with finance, operations, and customer service teamsto improve billing and payment processes.

Qualifications

- Post-secondary education in Accounting, Finance, Business Administration, or related fields.
- 5+ years of accounts receivable experience, including managerial or supervisory experience.
- Strong understanding of billing processes, collections, reconciliation, and cash application.
- Experience with accounting or ERP systems and advanced Excel skills.
- Excellent problem-solving, communication, and customer service skills.
- Strong organizational skills with the ability to manage multiple priorities in a high-volume fast-paced environment.
- Experience in construction, HVAC, or project-based billing environments is consideredan asset.
- Bilingual in English and French (spoken and written) is considered a strong asset.

What to expect from Greenfoot:

- Full-time, permanent position
- Meal Plan with in house Chef
- Access to full in house commercial gym
- Competitive wage based on experience
- Health and dental benefits
- A long-term career with training and continual improvement opportunities
- A fun work environment with a safety-orientated company
- Company pension plan
- Recreational subsidies (gym membership, sports, etc.)

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Work Location: In person

📌 Collections Manager (Moncton)
🏢 Greenfoot Energy Solutions
📍 Moncton