Customer Care Advisor (Montreal)

Customer Care Advisor (Montreal)

21 Oct
|
Rhizome Group
|
Montreal

21 Oct

Rhizome Group

Montreal

Job Responsibility:

Responsibilities

- Foster and uphold robust connections with clients, ensuring outstanding customer service.
- Serve as the primary liaison for clients, addressing inquiries and resolving concerns promptly.
- Conduct thorough assessments to comprehend clients' objectives and aspirations.
- Propose suitable products or services aligned with clients' needs and preferences.
- Empower clients with accurate and current information to facilitate well-informed decisions.
- Execute client orders, ensuring precision and timely delivery.
- Collaborate with internal teams to resolve any client issues or grievances.
- Stay abreast of industry trends and product knowledge for effective client service.

Requirements

- High school diploma or equivalent; Bachelor's degree is preferable.
- Demonstrated experience in customer service or sales roles.
- Exceptional communication and interpersonal skills.
- Proficient problem-solving abilities with keen attention to detail.
- Capable of working independently and collaboratively within a team.
- Proficiency in utilizing computer systems and software applications.




- Adaptable to changing priorities and capable of managing multiple tasks concurrently.

We provide a competitive compensation package, including a base salary plus commission. Additionally, comprehensive training and continuous professional development opportunities are offered. Join our dynamic team and contribute positively to the lives of our clients.

Kindly note that only shortlisted candidates will be contacted for an interview. Thank you for expressing your interest in the Client Advisor position.

Job Types: Full-time, Part time, Permanent

Salary: $28,000.00-$66,482.94 per year

Benefits:

- Company events
- Company pension
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Work from home

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Education:

- Secondary School (preferred)

Work Location: On the road

📌 Customer Care Advisor (Montreal)
🏢 Rhizome Group
📍 Montreal

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