Job Responsibility:

We are seeking a coordinator to support a medical aesthetic clinic for surgical and non surgical procedures . The coordinator will work closely with our physicians and team.

Training will be provided. Previous experience is preferred and customer service background is required. This is a dynamic exciting position and as you gain experience your responsibilities will increase and extra commission to the base salary will be provided. You will work closely with our dynamic team.

A patient coordinator is responsible for both surgical and non-surgical procedures, typically handles a variety of tasks. Here are some key responsibilities and skills required for this role:

Responsibilities

- Patient Consultation and Coordination:
- Schedule and manage initial consultations and follow-up appointments.
- Discuss treatment plans, procedures, and expectations with patients.
- Coordinate pre- and post-operative care and instructions.
- Administrative Duties:
- Handle billing and financial arrangements.
- Coordinate with other staff members, including surgeons and team members.
- Patient Education:
- Provide detailed information about surgical and non-surgical procedures.
- Address patient concerns and answer questions about treatments.
- Educate patients on aftercare and recovery processes.
- Marketing and Patient Outreach:
- Assist in developing and implementing marketing strategies to attract new patients.




- Work with our marketing team to manage social media accounts and online presence to promote services.
- Organize and participate in community outreach and informational sessions.
- Customer Service:
- Ensure a positive experience for all patients, from initial contact to post-treatment follow-up.
- Handle patient complaints and concerns professionally and promptly.
- Foster a welcoming and supportive environment.

Skills Required

- Communication Skills:
- Excellent verbal and written communication skills.
- Organizational Skills:
- Solid organizational and multitasking abilities.
- Attention to detail and accuracy in record-keeping.
- Interpersonal Skills:
- Empathy and sensitivity when dealing with patients.
- Ability to build trust and rapport with patients
- Sales and Marketing Acumen:
- Ability to promote services and generate patient interest.
- Understanding of basic marketing principles and strategies.

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Benefits:

- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Waterloo, ON N2J 1C5: reliably commute or plan to relocate before starting work (required)

Experience:

- aesthetician: 2 years (required)

Work Location: In person

Expected start date: 2024-08-01

📌 Aesthetic patient Coordinator (Waterloo)
🏢 Revive Cosmetic Clinic
📍 Waterloo