Job Responsibility: Job Summary Reporting to the Director, IT Operations, the IT DevOps Engineer is responsible for overseeing and executing on the software development life cycle through the introduction of tools and processes that are strongly aligned with department goals and business strategies. Responsibilities

- Update and maintain the overall IT systems change management strategy from ‘As Is' to ‘To Be' Target state over a 3-5-year plan, including creation of executables, deployments to lower environments, testing, and ultimately release to production.
- Work closely and collaboratively with Development, Quality Assurance, Infrastructure, System Admins, DBAs, and the IT Leadership team to ensure SDLC processes have been followed prior to the build or deployment of code into the environments.
- Drive high-quality change management artifacts and standards, including build request documentation, deployment plans and appropriate signoffs to support functionality, reusability, reliability, availability, and security.
- Work within an agile development process, collaboratively across the IT and business functions to iteratively implement strategic IT deliverables.
- Drive continuous improvement by monitoring and evaluating the CI/CD pipelines across the various technologies and identifying opportunities and making recommendations for process enhancements.
- Execute on the regular maintenance of the DevOps toolsets, including upgrade planning and patching.
- Implementation of DevOps toolsets and their required infrastructure.
- Maintain the uniformity between all environments to ensure that testing in a lower environment provides a good indication of the behaviour that will occur upon deployment to production.
- Participate in disaster recovery runbook creation, planning and exercises,



verifying that the full CI/CD process is recoverable along with all business-critical applications.
- Provide input into and make recommendations for CI/CD and DevOps innovation while ensuring consistency with business direction and technology sustainability.
- Monitoring and reporting of relevant KPIs.
- Work closely with the Director, Security & Audit to ensure the alignment of the IT Systems change management process with audit, compliance, and governance requirements.
- Evaluation and enforcement of security requirements across the DevOps tools and processes on an ongoing basis.
- Proactively monitor business strategies and mortgage insurance industry innovations and make recommendations for consideration into DevOps roadmaps.
- Participate in cross functional projects as required.

Skills and Qualifications
- Bachelor of Science Degree in Computer Science, Engineering, or related discipline.
- 3-5 years of progressive software engineering industry experience.
- Demonstrated experience with design-centered thinking with a focus on problem definition and resolution.
- Thrives in an agile, fast-paced, and delivery-focused environment.
- Proven ability to quickly consume and understand business strategy and operating models.
- Prior experience applying gap analysis techniques to provide input into the long-term technical strategy.
- Understanding of key business and technology disciplines including strategy, governance, business analysis,



project management, and quality assurance, SDLC, DevOps.
- Experience with Python, Perl or PowerShell is considered and asset.
- Strong knowledge of source code control systems such as GIT.
- Strong knowledge of DevOps automation and build toolsets including Jira, Jenkins, Ansible, Maven, Artifactory, etc.
- Previous experience in supporting a business in dealing with regulation of IT Systems, audit and SOC2 controls documentation and testing is an asset.
- Superior problem-solving and organization skills.
- Strong written, verbal communication and presentation skills enabling the exchange of technical information with non-technical users.
- Experience with deployment of infrastructure in AWS or Azure is considered and asset.
- Experience in both infrastructure and SDLC practices, with focus on DevOps, is preferred.

#LI-Hybrid At Sagen, we offer:

- Competitive salary
- Annual Performance Bonus Plan
- Medical, Dental, Prescription Drug, and EFAP Perks
- Company funded Pension Plan
- Company matching RRSP, TFSA and/or Non-registered Savings Plan
- Competitive vacation policy
- Life Insurance and Accidental Death & Dismemberment
- Short Term and Long-Term Disability programs
- Reimbursement programs for special occasions, health and wellness, mortgage insurance and tuition
- Work from Anywhere Days

Sagen is committed to creating a diverse and inclusive workforce. We welcome, respect and value people from all backgrounds and abilities and create a sense of belonging that inspires our employees to be their authentic self. We encourage applications from people with disabilities and will provide accommodations upon request throughout the selection and hiring process to meet individual needs.

📌 IT DevOps Engineer (Oakville)
🏢 Sagen
📍 Oakville