Job Responsibility:

We are seeking a highly skilled and experienced Medical Secretary/Administrator to provide administrative support to our medical clinic located in the Durham Region area. The ideal candidate should possess robust interpersonal, organizational, communication, and computer skills, with particular expertise in Accuro EMR software and Microsoft office. The candidate should also have knowledge and experience in holistic and functional medicine. The candidate will be responsible for answering phones, managing patient records, scheduling appointments, responding to other labs', clinics' and patient' requests, and supporting the medical team in the day-to-day operations. The position is an in clinic position and requires the candidate to be able to work independently as well in a team environment. The candidate will also be required to work very closely with the NP on duty and have the ability to be a bit of a self starter in the role.

Responsibilities:

- Manage patient records and maintain accurate documentation in Accuro EMR software
- Manage and update EMR with incoming faxes to patient charts
- Schedule patient appointments and coordinate with medical staff to ensure timely and efficient patient care
- Handle patient inquiries and provide the necessary information in a professional and courteous manner
- Perform administrative tasks, including managing office supplies, answering phones, and managing emails
- Handle payment, billing, and other administrative tasks as needed
- Work collaboratively with other staff members to ensure smooth operations of the facility
- Maintain strict confidentiality and adhere to all HIPAA regulations and guidelines
- Utilize knowledge and experience in holistic and functional medicine to support the medical team and provide exceptional patient care





Qualifications:

- High school diploma or a minimum of 2 years of experience working as a medical secretary/administrator in a medical office setting
- Strong computer skills, particularly with Microsoft office applications and Accuro EMR software
- Excellent communication and interpersonal skills
- Ability to multitask and work effectively under pressure in a fast paced environment
- Great attention to detail and accuracy in record keeping is essential to the candidate being successful
- Knowledge of medical terminology and procedures preferred
- Understanding how insurance or employment benefits work preferred
- Knowledge and experience in holistic and functional medicine
- Ability to work independently and as part of a team
- Ability to work with other clinics to manage incoming referrals & inquiries

Located in the Durham Region area

Requirements:

- Typing speed must be 45 WPM
- CPR certification is preferred
- All immunizations to be up to date
- Police Vulnerability check to be provided. Candidate will be compensated.
- Smoking is prohibited during the working hours.

If you meet these qualifications and are interested in joining our team, please submit your resume and cover letter for consideration.

Note: Once hired and probationary period is over, there is a possibility of wage increase and being hired full-time.

Job Type: Part-timePart-time hours: 25-30 per week

Salary: $18.00-$20.00 per hour

Benefits:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Whitby, ON: reliably commute or plan to relocate before starting work (required)

Education:

- DCS / DEC (preferred)

Experience:

- Electronic medical records: 3 years (required)

Work Location: In person

📌 Medical Administrative Assistant (Day Shift) (Whitby)
🏢 NP Health Clinic
📍 Whitby