ASSISTANT FRONT DESK MANAGER

Rumble Boxing & PRML Social | 17th Avenue, Calgary

SALES-DRIVEN.

You know how to talk to people, deliver great service, and get things done.

We're looking for an Assistant Front Desk Manager to support the day-to-day front desk operations at Rumble Boxing and PRML Social on 17th Avenue. Both are busy, high-energy environments where customer experience, sales, and speed of execution matter.

You'll be checking clients in, answering questions, selling memberships and packages, handling bookings, solving problems, and keeping the front desk running smoothly — often with multiple things happening at once.

Sales & Customer Service

Deliver friendly, skilled service that keeps customers coming back.

Handle customer questions and complaints quickly and professionally.

Front Desk Operations

Manage check-ins, bookings, phone calls, emails, payments, and daily client requests.

Keep the front desk organized, efficient, and ready for busy periods.

Handle multiple priorities without losing focus or letting service standards slip.

Team & Studio Support

Support front desk staff and help maintain consistent service standards.

Communicate clearly with trainers, instructors, and management.

Help execute promotions, events,



and in-studio sales initiatives.

Customer-focused: Organized: You can juggle check-ins, phone calls, customer questions, and sales without becoming overwhelmed.

You communicate well, stay professional under pressure, and help keep the team running smoothly.

Experience in hospitality, retail, customer service, or boutique fitness is an asset. Familiarity with Mindbody or similar booking platforms is a bonus.

Rumble Boxing brings high-energy, music-driven boxing and strength training to the boutique fitness experience. PRML Social combines sauna, cold plunge, music, and community.

This is an active, customer-facing role that requires energy, multitasking, and the ability to stay productive during peak periods.

Early mornings, evenings and weekends are part of the fitness and wellness business, so schedule flexibility is important.

Performance incentives where applicable.

A fun, social environment with opportunities to take on more responsibility as you grow.

We're looking for someone who can deliver great service, drive sales, and keep things running without making simple tasks complicated.

Apply now and help us keep 17th Avenue moving.

📌 Front Desk Assistant Manager (Calgary)
🏢 Rumble Boxing
📍 Calgary