This Director Level role is a strategic operational leader within the Enterprise Data and AI Platform organization, responsible for driving workforce optimization, engagement, communication, and innovation outcomes. The Director leads cross-functional initiatives spanning workforce strategy, contract and vendor optimization, communications and branding, and innovation and early talent development, ensuring alignment with Enterprise Data and AI Platform technology roadmap and operational priorities.
Support annual and multi-year planning processes, including roadmap and funding decisions.

- Monitor delivery across initiatives, identifying cross-program dependencies, risks, constraints, and execution gaps.
- Coordinate with program, product, engineering, architecture, risk, finance, and business teams to ensure portfolio alignment.
- Drive disciplined management of scope, milestones, commitments, and portfolio-level outcomes.

Financial & Workforce Management:

- Manage portfolio budgets, forecasts, actuals, and financial performance.
- Support business cases and investment decisions, including FTE, contractor, and vendor capacity requirements.
- Develop concise executive and SteerCo reporting on portfolio health, delivery progress, investments, risks, and decisions required.
- Provide data-driven insights and recommendations to senior leadership.

Establish portfolio KPIs and reporting that connect delivery progress with measurable business outcomes.
Ensure risks and emerging issues are surfaced early with clear mitigation and decision paths
Own design and governance for Enterprise Data and AI Platform's dashboarding framework, ensuring timely,



accurate, and insightful reporting for executives.

Track and communicate key performance indicators (KPIs) and key risk indicators (KRIs) across workforce capacity, engagement, financial optimization, and innovation delivery.
Partner with data and analytics teams to enhance automation, transparency, and decision support for CIO and leadership forums.
Contribute to strategic planning cycles, leadership offsites, and transformation programs.

~ Represent the Enterprise Data and AI Platform strategy and operations function across enterprise technology leadership forums.

Bachelor's degree in business, Human Resources, Communications, or a related field; MBA preferred.

- 10+ years of experience in workforce management, operations, or strategic communications ideally within technology, financial services, or a professional services workplace.
- Proven ability to lead cross-functional programs with measurable business impact and stakeholder alignment.
- Superior storytelling, communication, and presentation skills with experience representing senior technology leaders.
- Power BI, Tableau) to drive workforce and performance insights.
- Diversity, Equity,



Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
- Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role.

📌 Planning Operations Manager (Toronto)
🏢 Scotiabank
📍 Toronto