Job Responsibility:

JOB POSTING

Victim Services Niagara (VSN) provides a 24 hour crisis support to victims of crime or tragic circumstance in the Niagara Region.

VSN programs create opportunities, foster hope and builds safer & healthier communities.

TITLE: VCAO Administrator

EMPLOYMENT TERM: 8month contract (Aug. 2024 - March 31st , 2025) with possibility of extension

CLOSING DATE : July 31st, 2024

START DATE: as soon as possible

HOURS OF WORK: 15- 30 hours per week, weekdays and some weekends. Shifts are 8 am-4 pm and 3:00 pm- 11:00 pm . Must be willing to participate in shared staff schedule of on-call shifts.

EDUCATIONAL REQUIREMENTS:

Candidates must have a college or university degree in social/human sciences, with a preference in Sociology, Social Work, Psychology, Social Service or related field. French language or another second language is an asset.

TASKS & RESPONSIBILITIES:

· Report to the Executive Director

· Responsible for volunteer/team leader schedule, emergency shift coverage, follow-ups

· Track orders for volunteer materials including community and in house resources

· Ensure volunteer forms and contacts are up to date

· Assist with volunteer program activities, assist in scheduling community engagements, meetings and education opportunities

· Assist with planning, organizing, booking agency events and fundraising activities- schedule volunteers for events

· Promote public awareness about the services provided by VSN including public presentations on agency programs and social media

· Provide support for the emergency referral line during and as a back-up during after hours

· Supporting VSN programs and services including VCAO, VQRP+





· Provide confidential short-term service coordination for clients (on-scene, in the office).

· Advocate on behalf of victim with government and partnering agencies and provide referrals

· Determine eligibility for financial assistance based on criteria outlined by the Ministry of the Attorney General office (MAG) and complete VQRP+, formal safety planning and other relevant documents as required

· Responsible for volunteer/team leader schedule, emergency shift coverage, follow ups, tracking attendance and hours

· All other duties as assigned

EXPERIENCE, KNOWLEDGE AND SKILL REQUIREMENTS:

· Knowledge and experience in working with victims of crime and or tragic circumstances.

· Previous experience with crisis intervention and a proven ability to handle emergencies, crisis, or hostile behavior. Maintain control in difficult situations.

· Confident and consistent decision making skills

· Resourcefulness and flexibility to meet the needs of the organization and demands of the position.

· Excellent critical thinking and problem solving skills

· Proficient in Excel, Word, PowerPoint, Canva, online/ social media marketing strategies

· Excellent time management and organizational skills

· Comfortable with public speaking

· Experience in leading and organizing meetings and workshops





· Experience in the organization of fundraising and event management

· Work with all levels of staff, including volunteers and front line staff

· Ability to work independently and as a team member to achieve outcomes and deadlines.

· Ability to balance heavy workload demands/priorities effectively.

ADDITIONAL SKILLS/TRAINING (not required):

· Bilingual

· CISM Training

· Suicide Intervention Training

· Mental Health Training

· Risk Assessment Training

EMPLOYMENT CONDITIONS:

· Work is generally performed in office and community settings;

· Flexible schedule and the ability to manage on-call requirements of a 24/7 organization. This position requires the ability to respond to certain types of incidences as mandated by the Ministry of Children Community and Social Services

· Current Valid Ontario Driver's License without restrictions, insurability, and a reliable car. Work involves regular driving through the community.

· Criminal Reference Check.

· VSN adheres to the Workplace Safety Guidelines and Standards. We are an office environment with no special equipment or uniforms required. It is business casual attire, as per our Policies & Procedures manual.

Interested applicants are asked to submit a resume and cover letter to the Executive Director by July 31st, 2024

We thank all applicants, but only those considered for the position will be contacted

Job Types: Part-time, ContractContract length: 8 months

Benefits:

- Flexible schedule
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Niagara Falls, ON L2E 1X8

Application deadline: 2024-07-31Expected start date: 2024-08-12

📌 VCAO Administrator Contract (Niagara Falls)
🏢 Victim Services Niagara
📍 Niagara Falls