At managed.com, we're a remote-first, global team. We're also AI-first, so finding practical ways to use AI is part of every role here.

As the Solutions Engineer , you will act as a key technical liaison between partners and internal teams, helping design, implement, and support business and information systems solutions across Hostopia and HostPapa platforms. You will work closely with Product, Engineering, Operations, Support, Sales, and Project Management teams to assess partner requirements, guide integrations and migrations, and ensure successful technical delivery and onboarding.

Gather, analyze, and document partner business and technical requirements across integrations, migrations, reporting, and platform configurations

Evaluate partner technical environments and recommend scalable, productive solution approaches

Lead technical discovery sessions, solution design discussions, proof of concepts, and implementation planning

Support API integrations, email and web services implementations, migrations, and onboarding activities

Collaborate with Product, Engineering, Operations, Support, and Project teams to align scope, dependencies, timelines, and technical requirements

Translate partner needs into technical tasks, project plans, and implementation documentation

Deliver technical presentations, walkthroughs, demonstrations, and enablement sessions for partners and stakeholders

Provide guidance on solution architecture, integrations, implementation strategies, and technical issue resolution

Support ongoing partner relationships by troubleshooting technical and operational challenges as needed

Support other tasks or projects as assigned to meet team and business needs





Experience working in Solutions Engineering, Technical Consulting, Sales Engineering, Technical Account Management, or similar customer-facing technical roles

Strong understanding of technical solution design, integrations, implementation planning, and systems analysis

Experience working with APIs, web services, migrations, onboarding projects, or platform implementations

Ability to manage technical discussions with both technical and non-technical stakeholders

Strong communication, documentation, presentation, and relationship-building skills

Familiarity with hosting, telecommunications, cloud services, email platforms, or web services environments is considered a strong plus

Comfortable managing multiple projects, stakeholders, and technical priorities simultaneously

Willingness to travel occasionally for partner discovery, implementation, or enablement activities when required

Remote-first work, with team members across many countries

Competitive pay, benchmarked against the markets we hire in

Access to the AI tools you need to do your work, and the room to experiment with them

Managed.com is the company behind a family of specialist brands spanning business technology, infrastructure, and channel commerce. Each brand serves its market through its own products and customer experience. Together, we are bringing those strengths closer to create more connected experiences and help businesses build, operate, and grow in the AI era.

Our culture is built on trust, respect, and doing work that matters to our customers. We're committed to providing accommodations for people with disabilities at every stage of the hiring process. Compensation Range: $80,000 to $129,000 CAD annually

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📌 Solutions Engineer (Sales- REMOTE) (Ottawa)
🏢 Hostpapa
📍 Ottawa