Service Advisor - Full Time (Dorval)

Service Advisor - Full Time (Dorval)

21 Oct
|
Alta Equipment Group
|
Dorval

21 Oct

Alta Equipment Group

Dorval

Employee Stock Purchase Plan

Company Pension Plan

Long term Disability insurance

Life insurance

Extended health care

Dental and Vision care

Employee assistance program

Alta Material Handling is currently looking for a full-time

Service Administrator for our Montreal, QC branch. Communicating effectively with peers, internal and external customers on the status of service work and all other related items

Inputting the technicians time daily onto the work orders in the system as required for work order completion and payroll

Completing and invoicing service orders in a timely manner

Inputting invoices into various customers systems/portals as required

Inbound calls from customers regarding service invoice issues and resolution of complaints

Arrange 3rd party services which include issuing purchase orders, receiving purchase orders and applying to service orders

Providing assistance to our dispatch office to take customer calls as backup

Providing assistance to Service Manager when required

Provide support and assistance on other tasks as they arise

High School Diploma

College or additional certification is a definite asset

Bilingual French and English communication skills are required for this position. The duties of this role involve frequent oral and written communications with employees, customers, and business partners across Canada, including individuals who conduct business in English. Knowledge of English is therefore necessary to perform the responsibilities of the position and to maintain effective communications with these stakeholders.

Knowledge and experience in Excel and other computers skills are a MUST

Experience in a similar position is an asset





Robust technical and mechanical background in the automotive or forklift industry is an asset

Language Skills - Intermediate: Ability to speak effectively before groups of customers or employees of the organization.

Ability to deal with problems involving several concrete variables in standardized situations.

By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life.

Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning

This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact View email address on ca.workus.org immediately.

📌 Service Advisor - Full Time (Dorval)
🏢 Alta Equipment Group
📍 Dorval

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