Our mission is to be our customers' and our team's favorite airline.

Our commitment has earned us the title of World's Best Leisure Airline on several occasions, and this is only the beginning.

You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. A hybrid position, with all computer equipment provided. Regular visits to the office are to be expected;

- A base salary of $17.75/hr, enhanced by performance bonuses and incentives.
- A guaranteed salary increase with the addition of training for the South package.
- 3 weeks of vacation + 5 days off upon hiring.
- Immediate travel benefits: unlimited standby tickets, confirmed tickets and exclusive discounts to create your finest memories.
- A complete range of group insurance, an RRSP and enviable travel privileges.
- Be the voice of Transat by answering incoming calls from customers and travel agents (reservations, flight changes, etc...)

Support customers in navigating our websites.

Personalized training and onboarding to master our products and systems. 2 to 3 days in person will be required for training and onboarding.

At the Montreal office, at 300 Léo-Pariseau, a stone's throw from Mount Royal Park.





Comfortable with computer tools and various systems.

Day shift: Variable schedule of approximately 37.5 hours/week, 7 days a week, with the possibility of shifts between 7 a.m. Minimum of one year of call center experience.

Experience in the travel field is an asset.

Recognized for your excellence in customer service.

Bilingual (French and English, spoken and written).*

Mastery of Spanish or Portuguese is an asset.

*A good command of French is required for positions in Quebec. The incumbent will need to communicate frequently in English, orally and in writing, with colleagues, customers and other stakeholders, both in Quebec and internationally.

Employment Equity

Transat is committed to fostering an inclusive and respectful environment where equity takes precedence. We strive to bring together a workforce that reflects the diversity of our customers as well as the communities in which we travel. We therefore encourage women, visible minorities, ethnic minorities, Indigenous people and persons with disabilities to apply. Transat will accommodate persons with disabilities throughout the selection and hiring process.

📌 Call Centre Customer Service Agents (Montreal)
🏢 Air Transat
📍 Montreal