Development Coordinator (Victoria)

Development Coordinator (Victoria)

21 Oct
|
The Narwhal
|
Victoria

21 Oct

The Narwhal

Victoria

The Narwhal is looking for someone to coordinate the day-to-day operations of our fundraising programAbout the roleLocation: Victoria, BC (Hybrid)Hours: 37.5 hours per weekStarting salary: $61,800-$73,816 FTEType: Permanent, full timeStart date: January 18, 2027Application deadline:11:59 p.M. PT, Friday, October 2, 2026We're looking for a Development Coordinator to coordinate the day-to-day operations of our fundraising program and support the 10,000+ members and donors who make The Narwhal's journalism possible.A natural connector with a keen eye for detail, the Coordinator keeps our fundraising program running smoothly from responding to members and maintaining accurate donor records to supporting campaigns, stewardship activities and events. Working collaboratively across teams, this role also supports major donor cultivation, grant administration, tax receipting and impact tracking.The ideal candidate for this position is a thoughtful communicator and strong organizer who thrives in the non-profit sector and brings a donor-centric approach to their work. They are comfortable working with people, data and systems, managing multiple priorities and collaborating as part of a larger team. This is an opportunity to contribute across different areas of fund development and play an important role in growing and supporting the community behind The Narwhal.ResponsibilitiesMembership and fundraising administrationRespond to member inquiries about donations, recurring gifts and account updatesMaintain accurate donor and membership records in our fundraising database, including merging duplicate records, importing and exporting donations, processing refunds and making manual updates as neededManage payment processors and support accurate donation processingCheck organizational mail, process cheque donations and complete bank depositsSupport tax receipting process and maintain accurate recordsCreate and maintain Salesforce campaigns, reports and dashboardsTrack fundraising and membership metrics, including donor retention and other key performance indicatorsSupport fundraising campaigns through data management, reporting, analytics and post-campaign debriefsCoordinate day-to-day donor stewardship administration and coordinate the work of the fulfillment volunteerMaintain the confidentiality and accuracy of donor, financial and personal informationProvide events support to the Audience team to execute all logistic details associated with engagement,



solicitation and/or stewardship activitiesMaintain swag inventory and coordinate fulfillment requests from staffRespond to donor information requests from the fulfillment volunteerPrepare presentations and fundraising materials as requiredGrants and impact trackingMaintain the grants database, including tracking applications, awards, reporting requirements and deadlinesCoordinate grant documentation and administrative follow-upSupport preparation and submission of grant applications and reportsMaintain impact tracking systems and coordinate the collection of information needed for fundraising and reportingMaintain accurate major donor records, activities and follow-up in SalesforceCoordinate and track stewardship plans that ensure timely and personalized donor engagementConduct prospect research and prepare information and materials to support donor cultivationSupport the Executive Director with major donor cultivation and stewardship activities.Coordinate logistics for donor cultivation and stewardship eventsSupport donor outreach and follow-up as neededRequired qualifications & experienceYou bring a minimum of five years of experience in fund development, non-profit fundraising or equivalent experienceYou have experience with donor stewardship and donor/member communicationsYou are experienced in maintaining fundraising databases, reporting tools and donor dataYou have worked with Salesforce or a similar Customer Relationship Management software (CRM)You bring strong interpersonal and service skills, with the ability to communicate professionally and thoughtfully with members and donorsYou have strong written communication skills for member/donor correspondence and fundraising materialsYou are highly organized and detail-oriented, with the ability to manage multiple priorities and timelinesYou are comfortable working with data and maintaining accurate donor and financial recordsYou have experience coordinating events or activities from planning through follow upYou can work independently and as part of a collaborative, distributed teamYou have experience supporting the preparation of grant applications and reportsYou have a diploma in marketing, communications or fundraising (asset)You're involved in the Association of Donor Relations Professionals (ADRP), Association of Fundraising Professionals (AFP) or Canadian Association of Gift Planners (CAGP) or a similar professional organization (asset)Working conditionsRegular, computer-based work, including database management, reporting, research and written correspondenceRegular communication with members, donors,



colleagues and volunteers by email, phone, video conference and in-person meetingsManages multiple priorities and time-sensitive deadlines, particularly during fundraising campaigns, grant cycles and eventsOccasional evening or weekend work may be required for fundraising, donor stewardship and eventsOccasional travel or attendance at in-person meetings and special events may be requiredOccasional lifting, carrying and moving boxes, supplies, event materials and merchandise weighing up to 15 lbsWe offer the following benefitsGroup health, vision and dental benefits and a health spending accountA flexible workplace with a vibrant, collaborative cultureWork-from-home stipend or work from a shared office in VictoriaGRSP base contributions after three monthsFour weeks of vacation per year, plus your birthday off10 personal days per yearProfessional development opportunities and fundTwo-month top-up program for EI-protected leavesWhen it comes to compensation, research shows wide disparities in how candidates negotiate, which is partially responsible for wage gaps between groups of people. At The Narwhal we have a transparent and market-competitive salary grid for our entire team. We developed this approach because we wanted to remove the guesswork around compensation and put everyone on an equal footing. The posted salary range is in line with our grid and is not negotiable.The Narwhal is working to build an inclusive and equitable team that reflects the communities we serve. People who identify as being from marginalized communities, including Indigenous Peoples, racialized people, people with disabilities, people identifying as 2SLGBTQ+, and people from low-income backgrounds are especially encouraged to apply. Disability-related accommodations are available for candidates taking part in our hiring process. We will ask candidates selected for an interview about any accessibility needs ahead of the scheduled interview.What to expectWe want candidates to have a clear sense of what's ahead and when they can expect to hear from us. Here's our anticipated hiring timeline:Week of October 4: Candidates will be invited to an initial video meeting with our People operations specialist — this is an opportunity to learn a little more about each other and the roleWeek of October 18: First-round interviews will take placeWeek of October 25: Selected candidates will complete a paid assignmentWeek of November 1: Selected candidates will move forward to second-round interviewsAll interviews will take place virtually. We'll keep candidates updated throughout the process so you know where things stand and what to expect.

📌 Development Coordinator (Victoria)
🏢 The Narwhal
📍 Victoria

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