We are looking for a Data Analyst - Collections to support data-driven decision-making for a collections function within the utilities and infrastructure sector in Markham, Ontario. This position focuses on turning operational and financial data into practical insights that improve recovery performance, strengthen reporting accuracy, and support business-to-business collections strategies. The successful candidate will work closely with collections, credit, sales, and leadership teams to monitor trends, evaluate results, and recommend process improvements based on transparent analysis.Responsibilities:- Analyze collections and credit performance data to identify trends, risks, and opportunities that support stronger recovery results.- Build, maintain, and enhance dashboards and recurring reports using tools such as Power BI, Excel, SQL, and CRM-based data sources.- Track key performance indicators, call centre activity, and portfolio metrics, then present findings to stakeholders in a clear and actionable format.- Partner with collections, credit, and sales teams to improve reporting visibility and align operational priorities with business goals.- Review

📌 Data Analyst - Collections (Markham)
🏢 Robert Half
📍 Markham