Enhance public health communication as an Intake Navigator with the College of Physicians and Surgeons of Manitoba (CPSM). This full time role is integral in responding to patient concerns and ensuring efficient resolutions.The CPSM is seeking a dedicated Intake Navigator for its Complaints and Investigations Department. In this essential position, you will engage with complainants, aid in articulating concerns, and support the resolution process.



Your ability to navigate medical complaints and communicate clearly will be crucial in fostering effective relationships between registrants and the public.Key Responsibilities:Assist complainants in articulating their health concernsIdentify resources for resolutions outside CPSMReview medical records to support investigationsFacilitate communication between parties to resolve issuesPrepare written reports after resolution processesRequirements:Regulated health professional with 5 years' experienceStrong communication skills for public interactionsTraining in cultural awareness and sensitivityKnowledge of trauma-informed communicationProficiency in Office 365 and confidential information handlingLeverage your communication skills and healthcare experience as an Intake Navigator at CPSM.

📌 Intake Navigator At Cpsm (Winnipeg)
🏢 College Of Physicians & Surgeons
📍 Winnipeg