Empower Wellness. Drive Success. Lead the Way. At Healthy Planet, our Brand & Sales Leader champions both our customer experience and retail strategy—bridging the gap between product knowledge, team development, and operational execution. As a key leader on the sales floor, you’ll drive brand performance, lead and inspire team members, and ensure that every customer interaction reflects our mission of empowering healthier lifestyles. As Brand & Sales Leader, you directly manage and mentor the Wellness Nutrition Coach, Sport & Fitness Advisor, Health & Beauty Advisor, and Health & Wellness Ambassador teams—empowering them to deliver exceptional customer experiences and exceed sales targets. You will also collaborate closely with other department heads to foster a seamless and inspiring store environment. This is more than a front-line sales role—you are a coach, a mentor, and a brand strategist on the ground. You will support store leadership in shaping team performance, delivering educational excellence, and growing our customer base through authentic, informed, and purpose-driven interactions. Disclaimer: The typical hiring range for this position is $22 to $22.50. Final compensation will be determined based on the selected candidate’s experience, skill set, internal equity, and organizational needs. This posting is for an existing vacancy. Key Responsibilities Sales Strategy & Brand Performance Lead daily and weekly sales initiatives to meet and exceed targets through team motivation, tracking, and coaching Champion brand storytelling, translating national brand messages into meaningful in-store experiences Drive execution of promotions, loyalty campaigns, and sales tactics, ensuring alignment with store and company goals Collaborate with Store Manager and department leads to analyze sales reports and identify actionable improvements Monitor team KPIs such as sales growth, customer satisfaction,



and training completion Directly manage and mentor Wellness Nutrition Coach, Sport & Fitness Advisor, Health & Beauty Advisor, and Health & Wellness Ambassador teams Deliver regular coaching in selling techniques, customer engagement, and brand knowledge Lead small-group training and onboarding sessions, ensuring team members are confident and well-equipped Promote a culture of accountability, collaboration, and wellness-driven service Customer Experience & Engagement Serve as a customer experience role model—delivering exceptional service, guidance, and product education Build relationships with regular customers and use feedback to enhance service delivery Guide team members in creating personalized wellness journeys for customers Ensure that customer interactions at every touchpoint reflect Healthy Planet’s values and mission Visual Merchandising & Store Presentation Oversee merchandising standards in key sales-driving areas of the store, including endcaps, wellness sections, and seasonal features Partner with Store Management and Marketing to implement engaging displays that inspire purchase Ensure signage, pricing, and visual presentation align with current campaigns and product launches Operations & Collaboration Participate in planning and execution of in-store demos, wellness events, and brand activations Support daily operations including opening/closing procedures, POS troubleshooting, and stock replenishment Collaborate cross-functionally with other department leaders (Produce, Front End, etc.)



to foster a cohesive store experience Attend weekly leadership meetings and contribute to store strategy, reporting, and performance improvement Training & Compliance Completion of assigned training modules Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives Demonstrated commitment to attendance, punctuality, team collaboration, and reliability Other Duties Perform additional tasks and responsibilities as assigned. Qualifications 3–5 years of experience in retail, sales, or customer-facing leadership roles Proven success in meeting or exceeding retail sales goals Previous experience training or mentoring team members Deep understanding of customer behavior, sales strategies, and brand merchandising Strong communication, coaching, and conflict-resolution skills Passion for wellness and the ability to educate customers authentically and enthusiastically Organized, proactive, and capable of managing multiple responsibilities in a fast-paced setting Proficient in Microsoft Office, POS systems, and digital reporting tools Adaptable availability including evenings, weekends, and holidays Physically able to lift up to 50 lbs and stay active throughout the shift Demonstrated attendance, punctuality, team collaboration, and reliability You’ll Thrive Here If You Are… A sales-driven leader who loves turning goals into results Passionate about health and wellness with a desire to make an impact A natural coach who enjoys mentoring others and watching them grow Energized by creating engaging customer experiences that build brand loyalty Confident in driving in-store strategies while staying grounded in daily execution Committed to fostering a culture of accountability, kindness, and continuous learning What We Offer: An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do Comprehensive medical benefits and a flexible spending

📌 Brand & Sales Leader (Team Lead) (Markham)
🏢 Healthy Planet
📍 Markham