Manager, Library Operations, Library and Archives

Position No.: JOBPOST-

Salary: $ 86,800 - $ 108,207 per year

Competition ends: Thursday, September 17th at 4:00 pm

Reporting to the University Librarian, the Manager, Library Operations directs the day-to-day administration and functional delivery of Library & Archives services. The Manager leads the operational team, overseeing staff training, scheduling, and performance to ensure service points are effectively resourced to meet the needs of the university community. By managing internal workflows and coordinating with various departments within the University, the Manager facilitates reliable access to collections and research assistance for students, faculty, and external researchers.

Operations Management

- Manages scheduling, planning, promotion, recruitment, and organization of processes; handle client services and pressure situations; evaluate and coordinate operations; make operational decisions.
- Prioritizes service points and staff availability to maintain effective operations, adjusting schedules as needed.
- Coordinates project tasks to ensure timely delivery within budget, maintain accurate operations documentation,



and address daily problems involving staff, students, and patrons.
- Investigates complaints related to personnel or library accounts and oversees public-facing services, including room rentals and accessibility at various library locations.

Staff Management

- Leads and supports a team of full-time, temporary, and part time staff and participates in the hiring process including onboarding, identifying training needs, and conducting skill updates to enhance work practices and customer service.
- Manages student employees by overseeing recruitment, hiring, discipline, onboarding, training, scheduling, and payroll.
- Evaluates operational performance to identify and resolve process issues promptly, aiming to improve service quality, productivity, and efficiency.
- Provides guidance and recommendations to staff while ensuring the successful completion of tasks and workflows.

Budget Management

- Oversees the Library and Archives department's budgets, including forecasting, planning, managing purchases, and payroll for part-time staff.
- Manages accounts payable and receivable, invoicing, and

📌 Manager, Library Operations, Library and Archives (Greater Sudbury)
🏢 Confidential
📍 Greater Sudbury