21 Oct
|
Town of Ajax
|
Pickering
21 Oct
Town of Ajax
Pickering
Elevate community experience as a Customer Service Representative with the Town of Ajax. This temporary role emphasizes exceptional service, complaint resolution, and program promotion across facilities.Reporting to the Supervisor of Customer Service, you will ensure client needs are met while managing inquiries and resolving complaints promptly. You'll assist with facility rentals and memberships, while mentoring part time staff to foster a positive environment. Proficiency with accounts payables and receivables, along with ActiveNet software skills, is essential to excel in this position.Key Responsibilities:Deliver superior service by resolving customer issues swiftlyServe as front desk agent for public inquiries and assistanceProcess sales,
registrations and cash transactions accuratelyEnsure accurate information is maintained for all activitiesSupport part-time Customer Service Representatives with trainingRequirements:Minimum 2 years relevant customer service experienceOne year Business Certificate in Recreation & Leisure ServicesExperience with ActiveNet recreation softwareStandard First Aid with CPR C certificationProven leadership and organizational skillsContribute your expertise in customer service and municipal programming to enhance the community's recreational offerings in Ajax.
📌 Customer Service Representative Town Of Ajax (Pickering)
🏢 Town of Ajax
📍 Pickering