Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.This position is located at our Leduc, AB location.THE OPPORTUNITYWe are looking for a Service Advisor for our Leduc location. The Service Advisor is responsible for opening and closing work orders, scheduling work and greeting and interacting with customers in person, over the phone and over effective e-mail communication. The position must possess basic truck knowledge and a sound understanding of service contract coverage and an ability to develop estimates. The incumbent will be tasked with using specific company software to look up, order, and bill parts to repair orders, as well as provide oversight to the parts room and parts inventory. The position manages warranty claims which involves creating, filling, updating coding, and accurately documenting all warranty claims and related information.YOUR RESPONSIBILITIESDiscuss repair requirements, open repair orders and ensure all paperwork is completed promptly and correctlyResponsible for adhering to well established operating proceduresDiscuss repair requirements and answer inquiries from our customersCollaborate with multiple internal and external stakeholders towards providing first class serviceResponsible to look up and order parts for repairs completed in the service area, as well as manage parts room in accordance to company protocolsGather warranty information for status reports, submit to suppliers,



and maintain a systematic filing system for documentationWHAT WE LOOK FORThe ideal candidate will possess a minimum ofA High school diplomaA minimum of 2 (two) years' of experience as a Service AdvisorParts or Warranty experience considered an assetOutstanding communication and interpersonal skillsProven ability to efficiently manage multiple tasks in a dynamic, fast-paced environment, paired with exceptional organizational skillsShiftThis is a permanent Full-Time position. Following an initial training period, you will work on a rotating shift schedule - 12 hour shifts.CANADA BENEFIT PACKAGEOur employees receive a generous benefits package including:Extended Medical (including Vision)RRSPPaid Time OffOn-going training opportunitiesABOUT INLANDInland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your career.We are a excellent place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With 2,000 employees across 50 locations in North America, we provide exciting employment opportunities that can drive your future growth.Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.

📌 Service Advisor (Leduc)
🏢 inland kenworth
📍 Leduc