Elevate your career with DP World as a Customer Service Coordinator in a full-time role. Focus on providing exceptional logistics and customer experiences in a rapid-paced environment.As part of the operations department, the Customer Service Coordinator reports to the Customer Service Supervisor and manages cargo flow efficiently. This position requires responding to inquiries from stakeholders, resolving gate issues, and preparing vessel documentation. You'll play a key role in enhancing the customer experience while maintaining high-quality service standards.Key Responsibilities:Respond to inquiries from shipping lines and brokersResolve gate-related issues to optimize flowPrepare import/export vessel documentation accuratelyMonitor operational changes and communicate effectivelyProvide support through the customer service portalRequirements:Minimum 3 years in Customer Service environmentUniversity degree or college diploma preferredStrong communication and detail-oriented skillsProficient in MS Office and technical systemsShift flexibility for 24/7 operationsContribute your customer-focused attitude and logistics expertise to support DP World's operations and enhance service delivery.

📌 Customer Service Coordinator At Dp World (Vancouver)
🏢 ILWU International
📍 Vancouver