Questrade Financial Group seeks a highly skilled Senior Client Support Specialist focused on digital derivatives and assets. Utilize your expertise to resolve client inquiries in a hybrid environment. You will act as the technical authority for advanced market instruments while ensuring smooth operations in trade execution and asset custody. With a strong background in crypto or fintech operations, you'll enhance the client experience by ensuring first contact resolution. Key Responsibilities: - Act as a high-tier point of contact for complex inquiries - Investigate trade execution and pricing anomalies - Manage reconciliations between core and third-party reports - Analyze blockchain data for effective troubleshooting - Contribute to risk compliance and process improvement Requirements: - Minimum 1-2 years in fintech or regulated trading roles - Degree or diploma in relevant fields like IT or Finance - Understanding of derivative mechanics and market dynamics - Comfortable with financial SaaS environments and dashboards - Solid attention to detail and composure under stress Empower clients by using your deep knowledge at Questrade Financial Group. #J-18808-Ljbffr

📌 Expert Support Specialist - Digital Derivatives (Toronto)
🏢 Questrade Financial Group
📍 Toronto