Become a Service Coordinator for Roam in Etobicoke, Ontario, and manage the entire subscription customer experience. Ensure excellent service delivery from pick-up to drop-off. As a key figure in Roam, you will oversee daily customer interactions regarding subscriptions. This includes welcoming clients, documenting their service requests, and performing vehicle inspections. You will work cross-functionally with teams to guarantee operational efficiency and outstanding communication. Key Responsibilities: - Warmly welcome customers and address their service needs - Carry out inspections of incoming and outgoing vehicles - Generate detailed repair orders and manage service tickets - Collaborate with Sales, CX, and Operations teams - Schedule and manage vehicle pick-up and service appointments Requirements: - Minimum of one year in customer service roles - Clean driving record with a valid Ontario license - Excellent communication and problem-solving abilities - Detail-oriented with excellent time management skills - Ability to thrive in a fast-paced customer-focused environment Bring your proactive approach and service expertise to Roam as we redefine transportation in Canada. #J-18808-Ljbffr
📌 Service Coordinator For Roam Subscriptions (Toronto)
🏢 Roam
📍 Toronto