Maintenance Manager – Landscape OperationsThis is a field-based management position, not only a desk job.Mustang Landscape is growing, and we're adding to our team this fall. We are looking for an experienced, hands‐on Maintenance Manager to lead our landscape maintenance team and oversee day‐to‐day operations across our residential properties.If you enjoy being out in the field, working with a team, solving problems, building client relationships, and having a role where no two days are exactly the same, this could be a great fit.Approximately 8–12 hours per week will be spent in the office handling scheduling, communication, planning, and administrative tasks. The rest of your time will be spent in the field, supporting crews, visiting properties, meeting with clients, troubleshooting issues, and making sure work is completed to Mustang's standards.One of the best things about this role is the variety.Your day might include checking in with a crew at a property, walking a site with a client, helping troubleshoot a landscape issue, adjusting the maintenance schedule, organizing materials, training a team member, reviewing upcoming seasonal work, or identifying additional work that would benefit a client.You'll be managing people, properties, schedules, and priorities, so being able to adapt and think on your feet is essential. You enjoy a challenge, are a natural problem‐solver, and are comfortable multitasking when there's lots on the go.This is a role for someone who likes to stay busy, enjoys working outdoors,



and would rather spend their day solving real‐world problems than sitting behind a desk.What You'll DoLead & Support the Maintenance TeamOversee the day-to-day operations of 2-3 maintenance crewsSupervise and communicate with crew members to ensure work meets company and client standardsLearn the individual strengths and areas for development of team members and use them effectivelyProvide on‐site support, leadership, coaching, and trainingAssist with onboarding and hands‐on training of new team membersMonitor crew productivity, attendance, and safetyMaintain a positive, professional, and supportive team environmentProvide clear communication to crews in person, by phone, text, or emailManage Properties & Field OperationsConduct regular site visits to assess landscape health, crew performance, and client needsEnsure seasonal maintenance tasks are completed on time, including mulching, annual plantings, pruning, and leaf cleanupsReview property history and previous work to help plan upcoming maintenanceMonitor notes and updates from crew members and follow up on issues as requiredCoordinate irrigation maintenance and repairs with the Operations ManagerCoordinate tool and equipment maintenance and repairsIdentify issues on properties and determine appropriate next stepsHelp crews stay organized, productive, and equipped to complete their workSchedule & Coordinate CrewsCreate and manage weekly schedules and daily assignments for maintenance crewsBalance crew availability, project requirements, deadlines,



and client needsPlan ahead for upcoming work and seasonal demandsCommunicate schedule changes and last‐minute updates to crew membersWork closely with the Operations Manager to ensure staffing and scheduling needs are metBuild Robust Client RelationshipsAct as a primary point of contact for maintenance clientsRespond to client questions, requests, and concerns in a timely and professional mannerConduct property walkthroughs and client meetingsCheck in with clients when visiting their properties and keep communication personal and proactiveIdentify potential improvements or additional services that would benefit a propertyKeep clients informed about upcoming work, changes, delays, and recommendationsBuild trust by being knowledgeable, approachable, and responsivePlanning & AdministrationMaintain property‐specific notes and seasonal maintenance plansAssist with procurement of plants, mulch, fertilizer, and other materialsPrepare for upcoming work by ensuring crews have the tools, materials, and information they needCreate estimates for maintenance‐related work using QuickBooks OnlineReview client history and project information when preparing estimatesDocument work, materials, equipment, and other project details accuratelyHealth & SafetyEnforce Mustang's health and safety procedures and PPE requirementsIdentify and address potential hazards on job sitesEnsure crews are working safely and following company proceduresParticipate in safety meetings and help reinforce a strong safety cultureDocument and communicate incidents when they occurWhat We're Looking ForWe're looking for someone who is experienced in landscape maintenance and confident leading a team in the field

📌 Maintenance Manager – Landscape Operations (Victoria)
🏢 Mustang Landscape & Design
📍 Victoria