Become a key player with the City of Medicine Hat as a Customer Service Representative. This temporary on-site role focuses on providing exceptional support for utilities, taxes, and financial inquiries.As a Customer Service Representative, you'll engage directly with residents and businesses. It's essential to have strong interpersonal skills and a skilled demeanor when addressing account inquiries and processing transactions. This role requires attention to detail, effective communication, and problem-solving abilities to resolve issues and maintain accurate records while balancing daily receipts.Key Responsibilities:Respond to utility, tax,



and accounts receivable inquiriesProcess payments and account transactions with accuracyMaintain updated customer account informationResolve routine account issues and explain reconciliationsPerform taxation-related duties and issue tax certificatesRequirements:At least three years of public interaction experienceCertificate in Office Technology or equivalent trainingProficient in Microsoft Office and billing systemsStrong verbal and written communication skillsAbility to type a minimum of 8,000 numeric keystrokes per hourBring your customer service expertise and strong organizational skills to the City of Medicine Hat and make a difference in your community.

📌 Customer Service Representative Medicine Hat
🏢 City of Medicine Hat
📍 Medicine Hat