21 Oct
|
Aisthetikos Wellness & Advanced Medical Aesthetics
|
Calgary
21 Oct
Aisthetikos Wellness & Advanced Medical Aesthetics
Calgary
Apply for Clinic Operations Manager at Aisthetikos Wellness & Advanced Medical Aesthetics in Calgary, AB, CA. This Full time on site position offers excellent opportunities for career growth. Aisthetikos Wellness & Medical Aesthetics is looking for a thoughtful, organized, and motivated Operations Clinic Manager to join our growing team in Marda Loop, Calgary. Voted Top Medical Spa in Calgary 2026 and the biggest provider for biostimulators in Southern Alberta we are known for exceptional patient care, clinical excellence, education, and a highly personalized patient experience. This is an exciting opportunity for someone who enjoys creating structure, supporting people, improving systems, and helping a growing business operate at its best.The RoleThe Operations Clinic Manager plays a key role in the day-to-day operation of the clinic while helping strengthen the systems, processes, and team culture that support our continued growth. You will work closely with clinic leadership, practitioners, administrative team members, vendors, and external partners to help ensure the clinic operates smoothly, communication remains strong, and both patients and team members feel well supported. The ideal candidate is proactive, collaborative, highly organized, and comfortable balancing daily operational needs with longer-term projects and business priorities. This role offers meaningful opportunity to grow alongside the clinic and contribute to the next stage of Aisthetikos.Key ResponsibilitiesClinic OperationsCoordinate the smooth day-to-day operation of the clinicSupport staff scheduling, coverage, meetings, and operational prioritiesMaintain and improve clinic systems, workflows, checklists, and processesIdentify opportunities to improve efficiency and patient experienceCoordinate clinic projects, promotions, events, launches, and training daysSupport inventory management, ordering, vendor coordination, and supply organizationMaintain compliance with industry regulations and support clinic safety and quality standardsHelp ensure clinic policies, procedures, and operational standards remain current and consistently implementedPatient ExperienceHelp maintain a consistently warm, polished, and professional patient experienceSupport the team with patient questions, concerns, and follow-upEnsure calls, emails, inquiries,
and other communications are handled thoughtfully and in a timely mannerHelp identify opportunities to improve the patient journeySupport service recovery and problem-solving when challenges ariseHelp ensure a consistently high standard of patient care across the clinicTeam Support & LeadershipAct as a supportive operational resource for the clinic teamHelp onboard new team members and coordinate trainingSupport transparent communication around clinic policies, workflows, priorities, and expectationsHelp foster a collaborative, positive, and accountable team environmentCoordinate team communication, meetings, and operational follow-upAssist leadership with performance tracking, KPIs, and operational reportingSupport a workplace culture built around teamwork rather than competitionBusiness Development & PartnershipsHelp coordinate communication with vendors, partners, contractors, and industry representativesBuild and maintain relationships with industry professionals and local businessesIdentify potential partnership, sponsorship, and community collaboration opportunitiesSupport clinic events, brand initiatives, and local outreachAssist with recruitment, interview coordination, onboarding, and employee documentationWork collaboratively with bookkeeping, payroll, marketing, medical leadership, and other external professionals as requiredWho We're Looking ForYou may be a great fit if you:Are naturally organized and enjoy creating structureCommunicate warmly, professionally, and clearlyEnjoy working with people and supporting a team-oriented teamAre comfortable managing multiple priorities in a busy environmentLike identifying ways to improve systems and make things run more smoothlyAre dependable and follow through on commitmentsAre confident solving problems and know when to involve leadershipEnjoy contributing ideas and helping move projects forwardValue professionalism, discretion, attention to detail,
and excellent serviceAre excited by the opportunity to grow with an established and evolving businessWe are especially interested in someone who brings a combination of warmth, initiative, organization, leadership, and sound judgment.QualificationsPrevious experience in clinic management, medical office administration, operations, hospitality management, or a similar role preferredMedical aesthetics, healthcare, wellness, or luxury service experience is an assetRelevant post‐secondary education in business, healthcare administration, human resources, management, or a related field is an assetExperience supporting or leading a teamStrong written and verbal communication skillsExcellent organizational and administrative skillsComfortable learning and managing clinic software and digital systemsExperience with scheduling, POS, CRM, or practice‐management software is an asset (Zenoti)Strong proficiency with Apple, Google Workspace and/or Microsoft OfficeAbility to handle confidential information professionallyAisthetikos – What you'll findA beautiful, modern clinic in the heart of Marda LoopAn established and trusted brand with a loyal, growing patient communityA collaborative and h skilled multidisciplinary teamStrong operational and marketing supportModern practice‐management software and systems designed to make the workday run smoothlyOpportunities for mentorship and leadership developmentSupport for advanced education, conferences, and ongoing professional developmentA workplace built around collaboration and teamworkStaff pricing on treatments and professional skincareThe opportunity to play a meaningful role in the growth and development of an established medical aesthetics practiceGrowth OpportunityAs Aisthetikos continues to grow, we see this role evolving alongside the clinic. For the right person, there will be opportunities to take on greater responsibility in areas such as:Team leadershipOperations strategyProject managementRecruitment and onboardingPerformance reporting and KPIsTraining and professional developmentPartnerships and business developmentPatient experience initiativesPosition DetailsSchedule: Monday to FridayWork Location: In person — Marda Loop, CalgaryCompensation: $65,000–$90,000 annually, commensurate with relevant education, experience, and demonstrated leadership and operational skills Staff-perks, performance-based compensation and opportunities for professional development may also be available.
📌 Clinic Operations Manager At Aisthetikos Wellness & Advanced Medical Aesthetics (Calgary)
🏢 Aisthetikos Wellness & Advanced Medical Aesthetics
📍 Calgary