21 Oct
|
Artech
|
Toronto
Title: Technology Logistics Support Location: Toronto, Ontario Duration: 6 Months Pay Range: C$25 Introduction We are seeking a dedicated individual to join our team as a Support Executive.
This role involves providing day-to-day technical support for technology equipment and systems within a logistics environment, ensuring timely resolution of technical issues to support business operations.
Required Skills & Qualifications Experience providing technical support for IT equipment and systems within logistics environments.
Proficiency in troubleshooting and resolving Level 1 and Level 2 incidents and service requests.
Ability to support and maintain Windows 10/11 operating systems and Client 365 applications.
Experience with installation, configuration, and deployment of recent technology systems and services.
Prior work experience at client or in client's industry.
Preferred Skills & Qualifications Experience with network connectivity support, including Wi-Fi and Virtual Desktop Infrastructure (VDI) environments.
Familiarity with data center infrastructure monitoring and maintenance coordination.
Experience in managing technology asset inventory, including equipment tracking and lifecycle activities.
Day-to-Day Responsibilities Serve as the first point of contact for Distribution Center (DC) and Fulfillment Center (FC) associates requiring IT assistance.
Escalate complex issues to global support teams and subject matter experts when required.
Act as a communication liaison between operations teams and technology support groups to ensure timely issue resolution.
Company Benefits & Culture Comprehensive health and wellness benefits.
Opportunities for professional growth and development. A collaborative and inclusive work environment.
For immediate consideration, please click APPLY to begin the screening process with Alex.
📌 Technology Logistics Support (Toronto)
🏢 Artech
📍 Toronto