Part-time / Full-time; Various shifts available / week or weekend / from 8 a.M. to 9 p.M. In honour of Florence Nightingale Florence Nightingale (1820–1910), known as "the lady with the lamp," was a British nurse, social reformer and statistician, best known as the founder of modern nursing — her courage, boldness and professionalism inspired us to name our organization after her. Why work with Flowrence? Join a dynamic and innovative team! Work that makes a difference in people's lives every day Work-life balance What makes you a good candidate? Solid foundation in customer care Deep understanding of the unique dynamics within healthcare A proven track record in managing patient interactions, appointment scheduling, and handling inquiries with empathy and efficiency Attention to detail, robust organizational skills, and commitment to delivering exceptional service What's in it for you? You will play a crucial role in shaping the patient experience, fostering a positive and supportive environment You'll be part of a collaborative and innovative team dedicated to enhancing patient satisfaction Ample room for career development Responsibilities Handling emails,



phone calls Data entry into our various cloud-based platforms: appointment scheduling system and electronic medical record system Responding to client inquiries Preparing quotes for blood testing and communicating with clients regarding quotes Present online (on Teams/Slack) to meet various team and client needs during clinic hours Qualifications: Our patients are clients - as our services are private, patients choose us because our services stand out, so you will help us stand out by: Fluency in French and English, oral and written Strong technical skills in the use of cloud-based platforms (with regards to data entry) Excellent organizational skills with the ability to multi-task in a fast-paced environment Ensure the delivery of quality and quantity of service Positive attitude and ability to work well with others Thorough and detail oriented Experience with electronic medical records (EMR) technology (an asset) Experience in customer service in a medical environment (private sector an asset) #J-18808-Ljbffr

📌 Clinical Operations Assistant (Quebec City)
🏢 Flowrence
📍 Quebec City