IMAC Technician – Level 3 Location: Cold Lake, AB Contract: 2 months Starts: March 2012 Available to work adaptable work schedules as required Overview: Our client is seeking two IMAC Technician to assist with a Global PC & Laptop refresh project in Cold Lake, Alberta.

Responsibilities: • Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc. • Handle software installation/support/upgrades • Perform deskside support services installing and troubleshooting of hardware, software and network related issues • Provide 1st level Help Desk support • Perform basic LAN and internetworking related activities • Handle bench repairs (depot service) & remedial maintenance • Respond/update/close calls from National Dispatch/Call Management Center • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required: -Education:



Post secondary education could include a University Degree or a Diploma from a recognized IT Program -Certifications: Minimum of A+ Certification is a must have: Other vendor certifications: Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo and/or HP would be an asset. -Minimum of 1 year of field service experience performing IT hardware roll-outs, refreshes, and other deployment related activities -Minimum of 1 year of experience providing deskside support -Possess strong network, internetwork and troubleshooting skills -A self-starter who has the ability to manage multiple tasks -Exceptional customer service skills -Good English language communications and presentations skills -Ability to work independently or as part of a team -Ability to complete tasks effectively with minimal supervision -Must be available to work flexible work schedules

📌 IMAC/Desktop Technician (Markham)
🏢 PeopleToGo
📍 Markham