Job Title: Customer Service Engineer

Compensation: $60,000 - $70,000 (based on qualifications)

Position Summary

This position is responsible for providing field service for Domino Printing Equipment, providing customer management through commercial awareness, and contributing positively and proactively to the domino support team.

Location

Field Based

Main Responsibilities/Essential Functions

- Travel to locations including customers, vendors, and Domino offices
- Provide field service for Domino printing equipment at customer sites in and around the designated territory with regular travel throughout other parts of the United States of America
- Provide onsite technical training on operation, repair and maintenance of Domino products
- Diagnose troubleshoot and repair system problems at customer sites
- Carryout preventative maintenance service to maximize uptime in line with customer production schedules and equipment specifications
- Provide telephone technical support including rotational after-hours, weekends and holidays on call
- Provide customer management through commercial awareness, focusing on retention and growth
- Displays total

📌 Customer Service Engineer - Surrey, BC
🏢 Confidential
📍 Surrey