Technical Solutions Development Manager, Data Analytics, Google Cloud Support
Share Technical Solutions Development Manager, Data Analytics, Google Cloud Support
_corporate_fare_ Google _place_ Waterloo, ON, Canada
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Share Technical Solutions Development Manager, Data Analytics, Google Cloud Support
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This posting is for an existing vacancy.

Google utilizes AI tools to assist in assessing candidates in our hiring processes.

In most instances, this position requires in-person interviews as part of the hiring process.
**Minimum qualifications:**
Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
13 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
13 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.

Experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, Java

Script) or in system design.

Experience with Linux/Unix or a related operating system (e.g., Kernel to Shell, file systems, client-server protocols, etc.).
**Preferred qualifications:**
Experience administering and querying data in distributed, columnar or analytic oriented databases or distributed data processing frameworks.

Experience with open source distributed storage and processing utilities in the Apache Hadoop family or workflow orchestration products (e.g., Apache Airflow, Apache Beam).

Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications.

Knowledge of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing, etc).

Knowledge of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc).

Excellent attention to detail, troubleshooting, and written and verbal communication skills.
**About the job**
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud.

Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.





As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

This role requires you to work in a shift pattern or non-standard work hours as required.

This may include weekend work.

Google Cloud accelerates every organization's ability to digitally transform its business and industry.

We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $174000 - $178000 (CAD) + 20% bonus target + equity + benefits
Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .
**Responsibilities**
Lead a team of individuals, meeting regularly to discuss performance, development, and provide feedback and coaching, and set and communicate individual and team priorities.

Manage customer issues through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity.

Understand Google's product technology and architectures by troubleshooting, reproducing, determining the root cause for customer-reported issues, and build tools for faster diagnosis.

Act as a consultant and subject matter expert for stakeholders in developing, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.

Work as part of a team of developers/consultants that globally ensure 24-hour customer support, which includes sometimes working non-standard work hours or shifts.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve,



creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also

Google's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_Know

Your

Rights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , and

How we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing our

Accommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes.

Please do not forward resumes to our jobs alias, Google employees, or any other organization location.

Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc.

Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement.

They have no impact on statutory payments.

Current or past grants do not confer an acquired right.

Google is proud to be an equal prospect workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

📌 Technical Solutions Development Manager, Data Analytics, Google Cloud Support (Waterloo)
🏢 Google
📍 Waterloo