Join Harvey as an Enterprise Customer Success Manager, where you'll drive client success through AI technology adoption and strategic implementation. Engage with clients to enhance their workflows and maximize value from our solutions.As a key player in our Customer Success team, you will lead the integration of Harvey’s cutting-edge AI solutions into client operations. This role requires expertise in Enterprise Saa S, exceptional communication, and strategic planning skills. You will manage crucial client relationships, ensuring they extract optimal value from our offerings while advocating for Harvey's transformative platform.Key Responsibilities:
Lead integration of Harvey into client workflows
Train and enable users on AI technology benefits




Manage client relationships with a consultative approach
Drive success metrics using KPIs and adoption rates
Monitor customer health to ensure satisfactionRequirements:
Experience in Enterprise Saa S or legal consulting
Proven strategic planning and communication skills
Result-driven with solid prioritization abilities
Collaborative team player focused on customer needs
Capacity for occasional travel to client locationsUtilize your skills to foster deep client relationships and advocate for Harvey's creative technology in this impactful role.#J-18808-Ljbffr

📌 Enterprise Customer Success Manager At Harvey Toronto
🏢 Speedrun Talent Network
📍 Toronto