Elevate client relationships as a Client Success Manager in Edmonton with Long View. This leadership role focuses on client outcomes, service excellence, and team empowerment.Join Long View, a leading IT provider, as the Manager, Client Success, focusing on client partnerships and operational excellence. In this agile role, you'll leverage 10+ years of experience to drive service success, lead teams, and enhance client satisfaction. Your leadership will establish performance metrics, and strengthen client connections for sustained growth.Key Responsibilities:
Build relationships with client technology and executive stakeholders
Provide transparent leadership for client projects
Collaborate with Sales and Project Management teams
Review Statements of Work and resource plans
Lead client feedback and escalation effortsRequirements:
10+ years in consulting or IT services
Experience in client success and project delivery
Robust financial acumen in service management
Proven negotiation and communication skills
Relevant certifications are assetsDrive client success and team performance while fostering innovation and continuous improvement at Long View.#J-18808-Ljbffr

📌 Client Success Manager At Long View Edmonton
🏢 Long View Systems
📍 Edmonton